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Service bulletins for the 2020 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

535 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S19080002082020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL. Satellite Radio Inoperative Radio Has Code B156B-13.
S20080000302020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE; AIR BAGS. Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid
S19080001742020-04-06. Service bulletin. EQUIPMENT. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20080000102020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
08-124-192020-01-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
90041482020-01-21. Service bulletin. EQUIPMENT. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.
90041632019-12-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of concerns to rohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.