Service bulletins for the 2019 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
515 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| S2008000010 | 2020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. |
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| 9004148 | 2020-01-21. Service bulletin. EQUIPMENT. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair. |
| 31-005-19 | 2019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 9004163 | 2019-12-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of concerns to rohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair. |
| 08-105-19 | 2019-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action. |
| 08-101-19 | 2019-12-02. Service bulletin. EQUIPMENT. UKQ Radio Enhancement - AN-K8-08T-20191010 Refer to China Joint Venture (JV) released document AN-K8-08T-20191010, for details on this service action. |
| 08-093-19 | 2019-12-02. Service bulletin. EQUIPMENT. UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. In addition, the following software enhancements are available:Bluetooth improvements. Voice Recognition (VR) improvements. Radio stability improvements. |
| 9004148 | 2019-12-02. Service bulletin. EQUIPMENT. Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. |
| 08-003-19 REV.C | 2019-10-28. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements. |
| 08-082-19 | 2019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Warning chime will not turn off. Software updated includes the following enhancements: Bluetooth® improvements. Voice Recognition (VR) improvements. Radio stability improvements. |
| 9003220 | 2019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair. |
| 9004036 | 2019-07-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.