WenmarOpen by Wenmar Pro

Service bulletins for the 2002 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

98 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
91006452025-08-21. Service bulletin. UNKNOWN OR OTHER. Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
1012322024-11-07. Service bulletin. POWER TRAIN. Plate - Planetary
90042752023-01-09. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
90042752022-09-26. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
90028492022-09-26. Service bulletin. EQUIPMENT; STRUCTURE. Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
N470620132022-09-26. Service bulletin. TRAILER HITCHES. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
31005192022-09-15. Service bulletin. STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31003192022-09-15. Service bulletin. STRUCTURE. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31006192022-09-15. Service bulletin. STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
M35110820122022-07-25. Service bulletin. ELECTRICAL SYSTEM; SEAT BELTS:CRITICAL FASTENERS; AIR BAGS. Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
R2118796A2021-05-03. Service bulletin. ENGINE AND ENGINE COOLING. Valve Body. These may cause over drive cycling.
N470620132021-03-22. Service bulletin. TRAILER HITCHES. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-192019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-006-192019-12-16. Service bulletin. STRUCTURE. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
N472018-11-19. Service bulletin. STRUCTURE; TRAILER HITCHES. The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
90028492018-06-11. Service bulletin. STRUCTURE; EQUIPMENT. Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
90029012018-05-21. Service bulletin. POWER TRAIN. Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
N470620132018-05-21. Service bulletin. TRAILER HITCHES. New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this customer satisfaction notification by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
M35110820122018-05-14. Service bulletin. AIR BAGS; SEAT BELTS:PRETENSIONER; ELECTRICAL SYSTEM. Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
M35110820122018-02-21. Service bulletin. ELECTRICAL SYSTEM; AIR BAGS. Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
SB-N472015-12-11. Service bulletin. EQUIPMENT. 1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.