C14A7 on the 2021 Jeep Cherokee
The bulletins listed name this code in NHTSA's summary, or are about the same components. A bulletin or a recall listed here may apply to the model year. None of it is a diagnosis.
This code is specific to a manufacturer and is not described here. Its meaning is in the manufacturer's service information.
| S1721000016 REV.B | 2025-12-23. Service bulletin. Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked. |
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| 9100444 | 2024-12-12. Service bulletin. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369692AD) is the proper repair. |
| 9100445 | 2024-12-12. Service bulletin. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair. |
| S1721000016 | 2023-12-18. Service bulletin. Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set. |
4 on file from NHTSA, as of 2026-10-19. See them in the bulletin list. A bulletin lists model years: read the document for which vehicles it concerns.