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Service bulletins for the 2018 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

402 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SFCC_14DEC172018-01-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Presentation from Dealer Shop Foreman Conference Call
JTB00349NAS22018-01-29. Service bulletin. ENGINE. A clatter/knock/rattle noise may be heard from the engine.
SSM735112018-01-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Issue: Jaguar headlining cleaning products
SSM737002018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM736602018-01-29. Service bulletin. SUSPENSION:FRONT; SUSPENSION. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
SSM72865 Attachm2018-01-29. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM728652018-01-29. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
JTB00349NAS22018-01-22. Service bulletin. ENGINE. A clatter/knock/rattle noise may be heard from the engine.
SSM735112018-01-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Issue: Jaguar headlining cleaning products
SSM737002018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-22. Service bulletin. SUSPENSION. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM736602018-01-22. Service bulletin. SUSPENSION. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
SSM72865 Attachm2018-01-22. Service bulletin. FUEL SYSTEM, DIESEL. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM728652018-01-22. Service bulletin. FUEL SYSTEM, DIESEL. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM735202018-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM736342017-12-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
JTB00593NAS22017-12-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
JTB00552NAS42017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
SSM585582017-11-17. Service bulletin. SERVICE BRAKES. Issue: Submitting a Brake Noise EPQR
JTB00593NAS12017-11-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00552NAS32017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
JTB00343NAS52017-10-15. Service bulletin. EQUIPMENT; STRUCTURE. Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SSM732982017-10-15. Service bulletin. ELECTRICAL SYSTEM. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.