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Service bulletins for the 2018 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

402 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM740342018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).
SSM740482018-11-13. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM740602018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM740632018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
SSM71538.2 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.22018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.12018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM715382018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM740482018-10-22. Service bulletin. EQUIPMENT:ELECTRICAL. Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SFCC_09AUG18_REV2018-10-22. Service bulletin. EQUIPMENT. SIM card activation issues
SFCC_09AUG18_REV2018-10-22. Service bulletin. EQUIPMENT. InControl Touch Pro phase 4 customer letter
SSM739302018-07-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM729602018-06-25. Service bulletin. EQUIPMENT:ELECTRICAL. Issue: Tunescan does not operate, scrolling window animation is constantly running.
SSM734622018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SSM723072018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM737932018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM737982018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SFCC-11JAN18 Att2018-05-29. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Customers may report slow demisting of interior windows during freezing temperatures.
SFCC_08MAR18_072018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL. TCU activation at PDI
SFCC_08MAR182018-04-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Jaguar Land Rover Shop Foreman Conference Call

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.