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Service bulletins for the 2012 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

495 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
JTB00349NAS22018-01-22. Service bulletin. ENGINE. A clatter/knock/rattle noise may be heard from the engine.
SSM735112018-01-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Issue: Jaguar headlining cleaning products
SSM737002018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-22. Service bulletin. SUSPENSION. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM736602018-01-22. Service bulletin. SUSPENSION. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
SSM72865 Attachm2018-01-22. Service bulletin. FUEL SYSTEM, DIESEL. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM728652018-01-22. Service bulletin. FUEL SYSTEM, DIESEL. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM736332018-01-16. Service bulletin. ELECTRICAL SYSTEM. Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
SSM735202018-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
JTB00566NAS22017-12-14. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM585582017-11-17. Service bulletin. SERVICE BRAKES. Issue: Submitting a Brake Noise EPQR
SSM735432017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
SSM732982017-10-15. Service bulletin. ELECTRICAL SYSTEM. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
JTB00368NAS42017-10-15. Service bulletin. EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY:ROOF AND PILLARS. Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs. This bulletin is a potential addition to the Service Instruction originally included in Service Action K117 (now expired) as this particular concern will normally occur while driving with the roof opening panel closed over undulations in the road such as, but not exclusively: drain covers, traffic calming measures, and uneven road surfaces.
SSM729262017-10-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
SSM733102017-09-27. Service bulletin. ELECTRICAL SYSTEM. Issue: SIM card does not latch in SIM slot or cannot be read.
SSM732982017-09-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TCU fails activation and DTC U2109 flagged
JTB00411NAS22017-09-14. Service bulletin. STRUCTURE:BODY:DOOR. Situation: The door exterior aluminum finishers may exhibit discoloration.
JTB00423NAS22017-08-10. Service bulletin. ENGINE. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
JTB00411NAS-22017-06-06. Service bulletin. STRUCTURE:BODY:DOOR. "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW."
SSM718032017-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"JAGUAR PRODUCT2017-05-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
SSM-715982017-05-09. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. "ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
SSM728242017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.