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Service bulletins for the 2010 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

477 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Bulletins, newest first
SSM735432017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
SSM732982017-10-15. Service bulletin. ELECTRICAL SYSTEM. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
JTB00368NAS42017-10-15. Service bulletin. EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY:ROOF AND PILLARS. Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs. This bulletin is a potential addition to the Service Instruction originally included in Service Action K117 (now expired) as this particular concern will normally occur while driving with the roof opening panel closed over undulations in the road such as, but not exclusively: drain covers, traffic calming measures, and uneven road surfaces.
SSM729262017-10-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
SSM733102017-09-27. Service bulletin. ELECTRICAL SYSTEM. Issue: SIM card does not latch in SIM slot or cannot be read.
SSM732982017-09-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TCU fails activation and DTC U2109 flagged
JTB00411NAS22017-09-14. Service bulletin. STRUCTURE:BODY:DOOR. Situation: The door exterior aluminum finishers may exhibit discoloration.
JTB00423NAS22017-08-10. Service bulletin. ENGINE. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
JTB00411NAS-22017-06-06. Service bulletin. STRUCTURE:BODY:DOOR. "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW."
SSM718032017-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"JAGUAR PRODUCT2017-05-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
SSM-715982017-05-09. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. "ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
SSM728242017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
SSM 713582017-04-19. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT:ELECTRICAL; EQUIPMENT. "I S SUE: TIZZING / BUZZING SOUND F ROM DOOR SPEAKER WHEN VENEER REINSTAL LED CAUSE: FIXINGS INCOR RECT LY LOCATED / NOT RENEWED ACTION: WHEN REF I T T ING A DOOR VENEER PLEASE NOTE THE FOLLOWING; 1) VENEER CL IPS MUST BE RENEWED WHEN REFI T T ING BACK TO DOOR CASING.(SEE ARROW 1 FOR AN EXAMPLE OF A VENEER CLIP) PAR T NUMBER C2D10041 - 2 OF REQUI RED PER DOOR VENEER . • THESE CL IPS WI L L ENGAGE ONTO THE VENEER BACKING WITH A POSITIVE CLICK. • NEVER REUSE OLD CLIPS. 2) CHECK THE METAL CL IPS ARE FUL LY ENGAGED. (SEE ARROW 2 FOR AN EXAMPLE OF A METAL CL IP FUL LY ENGAGED) 3) CHECK THE CONDI T ION OF THE STAKED F IXINGS. THESE SHOULD HAVE A GOOD PURCHASE ON THE METAL R ING BENEATH THEM AND NOT BE LOOSE (SEE ARROW 3 FOR AN EXAMPLE OF THE STAKED F IXINGS)"
SSM 712182017-04-19. Service bulletin. PARKING BRAKE; EXTERIOR LIGHTING:BRAKE LIGHTS; EQUIPMENT:ELECTRICAL. "ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."
SSM706982017-04-19. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM690782017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
683582017-04-18. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS “NO FAULT FOUND”. CAUSE: INCORRECT DIAGNOSIS."
SSM715382017-04-18. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. "ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING. CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
SSM714982017-04-18. Service bulletin. POWER TRAIN:DRIVELINE:DRIVESHAFT. "ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY. CAUSE: UNKNOWN – ENGINEERING INVESTIGATION ON-GOING."
JTB00339NAS12017-04-17. Service bulletin. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD. "SITUATION: A 'HOOD OPEN' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH"
JTB00303NAS22017-04-17. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. "SITUATION: A RHYTHMIC 'BLIP' NOISE MAY BE HEARD FROM THE FRONT DOOR MID-RANGE SPEAKERS. THE NOISE MAY OCCUR AFTER THE VEHICLE HAS BEEN SHUT DOWN FOR A NUMBER OF MINUTES AND IS THEN WOKEN UP UPON ENTRY TO THE VEHICLE. CAUSE: UNDER CERTAIN CONDITIONS, THE INSTRUMENT CLUSTER MAY MOMENTARILY RESET. THIS RESET INDUCES A RING BREAK, WHICH IS IDENTIFIED AS A RHYTHMIC SPEAKER 'BLIP' NOISE WHEN THE VEHICLE IS WOKEN UP."
SSM715982017-04-17. Service bulletin. EQUIPMENT:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION. "ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
SSM724602017-04-10. Service bulletin. STRUCTURE:BODY:BUMPERS. "ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT CAUSE: UNDER INVESTIGATION"

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.