Service bulletins for the 2017 GMC Sierra
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2119 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC4801H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
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| PIC3278G | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern. |
| PIC5588C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System. |
| PIT5532A | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a squeak or chirp type noise from the rear of the vehicle. Technician should use the latest version of PI1201. If the noise is gone replace the muffler and tail pipe assembly. |
| PIP5029H | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years. |
| PIC6049F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center. |
| PIP5338A | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number. |
| PIT5049C | 2017-08-15. Service bulletin. SUSPENSION:FRONT. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern. |
| PIP5459A | 2017-08-15. Service bulletin. FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES. This Preliminary information communicatesvehicle may come in with DTC P228D (Fuel Pressure Regulator Control Performance - High Pressure) set current or history. A fault with the fuel rail pressure sensor.Do not replace the Engine’s High Pressure Pump. Butrecommended to replace the Fuel Rail Pressure sensor. |
| PIP4902J | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIP5457C | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a hesitation, chuggle, fishbite or roughness that can be felt in 3rd to 6th gear, torque converter clutch locked, low rpm, when tipping into throttle to load engine. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| PIP5468 | 2017-08-15. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299 and / or P11DC. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern the technician should check for loose or leaking charged air cooler ductwork. |
| PIT5380B | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:RECLINER. This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern. |
| PIT3227M | 2017-08-15. Service bulletin. STRUCTURE:BODY:TAILGATE. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIT5287C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector. |
| PIT5161E | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank. |
| PIP5469 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P10D1 set. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern General Motors Engineering is aware of this concern and is working on a correction. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| PIT5546 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off. |
| PIT5545 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent. |
| GCUS-3-856 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:LABELS. 16119 - Customer Satisfaction. General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle. |
| GCUS-3-850 | 2017-08-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM. 17065 - Service Update. When certain vehicles, equipped with base body or chassis (RPO ZW9) and without rear vision camera ready (RPO 5F9) are shifted into reverse, the installed calibration is looking for a camera input that was not part of the requested truck build and ?Service Rear Camera? error message is displayed. Dealers will reprogram the radio with the correct calibration. |
| GCUS-3-841 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. 17028 - Customer Satisfaction. Certain vehicles, equipped with 6.6L diesel engine (RPO L5P), may not have had the Diesel Engine Owner Manual Supplement and/or insert installed at the assembly plant. Dealers will insert the Owner Manual Diesel Engine Supplement in the vehicle. |
| GCUS-3-838 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:LABELS. 16119 - Customer Satisfaction - General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle. |
| GCUS -3-831 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:LABELS; WHEELS. 17045 - Customer Satisfaction Program. Certain vehicles, equipped with 20? polished aluminum wheels (RPO RD5) and Premium Plus package (RPO PDT), may have a condition in which the window pricing labels incorrectly show an $895 price. When the Premium Plus package is ordered, the accompanying 20? polished aluminum wheels are no extra charge. Dealers will provide the customer with a reimbursement check in the amount of $895. |
| PIT5544 | 2017-08-15. Service bulletin. STEERING; STEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a hydraulic rush or flow type noise from the power steering gear. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.