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Service bulletins for the 2020 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

661 on file from NHTSA, as of 2026-10-19.

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By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
TechTalk75182020-09-30. Service bulletin. EQUIPMENT. Tech talk discussion on P4 radio for 500k system.
TechTalk71822020-09-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Tech Talk discussion on New Cascadia front blower motor inoperative.
TechTalk69722020-09-30. Service bulletin. EQUIPMENT; VEHICLE SPEED CONTROL. Tech Talk discussion on P4 speedometer issues.
TechTalk66092020-09-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE AND ENGINE COOLING. Tech Talk discussion on Optimized Idle batteries.
TechTalk47252020-09-30. Service bulletin. STEERING; EQUIPMENT. Tech Talk discussion about power steering fluid.
TechTalk45632020-09-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Tech Talk discussion for P4 New Cascadia ICU display blank but gauges still work.
CTP Letter2020-09-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Customer Letter explaining for certain vehicles the software updates for the CTP will require monitoring and may affect service availability.
SS10346702020-09-24. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ENGINE; EQUIPMENT. Service Solution for Fault Code VRDU 524127/9 - Lost Communication with the MPC. This Service Solution has been superseded to service bulletins SB 54-336 and 54-329. Please see the service bulletins for the most current information. VRDU fault code 524127/9 is often caused by lack of ignition supply to the MPC, which causes it to stop communicating. This usually occurs when voltage is low.
SB54-3292020-09-16. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Updated Service Bulletin for Electrical Wall Chart and VPDM Cover on New Cascadia with Detroit Assurance 5.0 and Multi-Purpose Camera 2. This bulletin replaces the version dated 2/26/2020. Information about Service Bulletin 54-336 has been added.
20CSA-152020-09-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
SS10347822020-09-01. Service bulletin. EQUIPMENT. Service Solution for New Cascadia Bluetooth Microphone Relocation. Similar to Service Solution 1034680 which also informs about relocating the microphone.
SS10347622020-09-01. Service bulletin. EQUIPMENT. Service Solution for P4 Cascadia Front HVAC Evaporator Freezing. Front evaporator freezes creating ice buildup, reducing airflow through the vents. The evaporator freezing condition is very hard or cannot be duplicated, in a repair facility. Because the condition is hard to duplicate, determining root cause is still under investigation.
CALFTL54-0112020-09-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Advisory Letter for How to program the IPPC module using DiagnosticLink.
CALFTL54-010REV2020-09-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; EQUIPMENT. Revised Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions. Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. REVISED: This CAL replaces the CAL issued June 17th, 2020. The phrase "if equipped" in reference to cab load disconnect switches has been removed.
ICI20-0262020-09-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Important Campaign Information Letter informing that revised bulletins for Detroit Diesel campaigns D20R1REV1 and D20M8REV1 have been posted on DTNAConnect.
ICI20-022R2020-08-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
SB26-0512020-08-29. Service bulletin. POWER TRAIN; EQUIPMENT. Updated Service Bulletin for DT12 Transmission Cooler Retrofit. This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.
ICI20-0222020-08-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerâ™s location to perform a recall or field service campaign.
WI20-0142020-08-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
WI20-0122020-08-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
TS10330142020-07-31. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING. Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
SS10347582020-07-28. Service bulletin. EQUIPMENT:ELECTRICAL; VISIBILITY. Service Solution for New Cascadia Window Regulator Motor Stop Working. The window regulators motors are not designed to be run continuously. The window regulator motors have a thermal cutoff. If they are run long enough, there will eventually be an open circuit and get a fault code.
SF6112020-07-28. Service bulletin. EQUIPMENT. Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
ICI20-0192020-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Important Campaign Information letter informing that SF600 for Cascadia ICC5 Units has been suspended. It has been determined that a change in the procedure is necessary. A second Important Campaign Information letter will be posted when the changes have been made and the campaign is reactivated.
SF6002020-06-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service Bulletin for Cascadia ICC5 Units. On certain 2020 Cascadia vehicles, the flat panel display does not function as fully intended. The supporting electronic control unit (ECU) for the display will be replaced with an upgraded version.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.