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Service bulletins for the 2017 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1143 on file from NHTSA, as of 2026-10-19.

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By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
TechTalk76842020-10-01. Service bulletin. EQUIPMENT:OTHER:LABELS. Tech Talk discussion on viewing labels. Need a way to reprint a PDM label.
TechTalk76762020-10-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Tech Talk discussion on new Cascadia P4 ICU issue for clearing codes after updating.
TechTalk60242020-09-30. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Tech Talk discussion for DPF outlet high temperature fault code after driving through flooded streets.
TechTalk71822020-09-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Tech Talk discussion on New Cascadia front blower motor inoperative.
TechTalk47252020-09-30. Service bulletin. STEERING; EQUIPMENT. Tech Talk discussion about power steering fluid.
TechTalk45632020-09-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Tech Talk discussion for P4 New Cascadia ICU display blank but gauges still work.
CTP Letter2020-09-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Customer Letter explaining for certain vehicles the software updates for the CTP will require monitoring and may affect service availability.
20CSA-152020-09-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
SS10347822020-09-01. Service bulletin. EQUIPMENT. Service Solution for New Cascadia Bluetooth Microphone Relocation. Similar to Service Solution 1034680 which also informs about relocating the microphone.
CALFTL54-010REV2020-09-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; EQUIPMENT. Revised Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions. Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. REVISED: This CAL replaces the CAL issued June 17th, 2020. The phrase "if equipped" in reference to cab load disconnect switches has been removed.
ICI20-022R2020-08-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
SB26-0512020-08-29. Service bulletin. POWER TRAIN; EQUIPMENT. Updated Service Bulletin for DT12 Transmission Cooler Retrofit. This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.
ICI20-0222020-08-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerâ™s location to perform a recall or field service campaign.
WI20-0142020-08-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
WI20-0122020-08-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
TS10330142020-07-31. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING. Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
SB31-0432020-07-31. Service bulletin. EQUIPMENT; SUSPENSION:REAR. Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
SS10347582020-07-28. Service bulletin. EQUIPMENT:ELECTRICAL; VISIBILITY. Service Solution for New Cascadia Window Regulator Motor Stop Working. The window regulators motors are not designed to be run continuously. The window regulator motors have a thermal cutoff. If they are run long enough, there will eventually be an open circuit and get a fault code.
ICI20-0182020-06-26. Service bulletin. EQUIPMENT. Important Campaign Information for SF576 Revised Bulletin. This letter is to inform you that a revised bulletin for Field Service Campaign SF576 Freightliner Cascadia cTP/TDC Update is available on DTNAConnect. Please print and use the revised bulletin for all work under FL847 from this point forward. REVISION: New campaign groups have been added, the SRTs have been updated, the termination date has been extended, and work instructions have been updated to include an initialization.
SF576REV32020-06-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; COMMUNICATION. Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues. Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
SF6102020-06-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION; EQUIPMENT. Field Service Campaign for Cascadia CTP Initialization. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized.
SB60-1702020-06-13. Service bulletin. EQUIPMENT. Service Bulletin for Wear Pad Installation. The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.
WI20-0082020-04-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-0072020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-0062020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.