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Service bulletins for the 2016 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

176 on file from NHTSA, as of 2026-10-19.

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SSM 463302017-03-15. Service bulletin. SERVICE BRAKES. SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH A 1.6L/1.5L AWD OR A 2.0L FWD/AWD BUILT ON OR BEFORE 19-NOV-2016 MAY EXHIBIT FRONT BRAKE SQUEAL WHEN APPLYING THE BRAKES. THE NOISE MOST COMMONLY OCCURS AFTER THE BRAKES HAVE WARMED UP, HOWEVER THE NOISE MAY OCCUR DURING OTHER DRIVING CONDITIONS. IF THE FRONT BRAKES DISPLAY A CONTINUOUS SQUEAL NOISE, INSTALL FRONT LINING KIT CV6Z-2001-N. REFERENCE WORKSHOP MANUAL (WSM) SECTION 206-03, REMOVAL AND INSTALLATION INSTRUCTIONS. USE CAUSAL PART 2001 AND REFER TO SECTION 2 OF THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS.
SSM 463272017-03-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. 2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK WHEN THE ENGINE IS FILLED WITH THE CORRECT AMOUNT OF OIL. THIS IS A NORMAL CHARACTERISTIC OF THIS ENGINE. DO NOT LOWER THE OIL LEVEL TO THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK IF THE ENGINE CONTAINS THE CORRECT AMOUNT OF OIL. ADDING OIL IS NOT REQUIRED IF THE LEVEL IS ABOVE THE MINIMUM MARK ON THE ENGINE OIL DIPSTICK. REFER TO THE OWNERS MANUAL FOR PROPER ENGINE OIL CAPACITY.
SSM 462952017-03-15. Service bulletin. ENGINE. TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
SSM 462832017-03-11. Service bulletin. EQUIPMENT. SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY AVAILABLE ONLY ON VEHICLES EQUIPPED WITH SYNC 3 V2.0 OR LATER. THIS UPGRADE FOR 2016 FORD AND LINCOLN MKX VEHICLES WILL BE AVAILABLE IN 2017. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
SSM 462812017-03-11. Service bulletin. ENGINE. SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDUCE THE POSSIBILITY OF DAMAGE, CAREFULLY PULL STRAIGHT UPWARD ON THE UNDERSIDE OF THE COVER AT EACH FASTENER LOCATION TO REMOVE. DO NOT PULL THE COVER FORWARD OR TO THE SIDE. BEFORE INSTALLING THE ENGINE APPEARANCE COVER, APPLY MOTORCRAFT SILICONE BRAKE CALIPER GREASE AND DIELECTRIC COMPOUND (XG-3-A) TO THE COVER FASTENER GROMMETS. WORKSHOP MANUAL (WSM) INFORMATION IS IN THE PROCESS OF BEING UPDATED
TSB 16-01612017-03-10. Service bulletin. ENGINE. SOME 2015-2016 ESCAPE VEHICLES EQUIPPED WITH 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINES BUILT ON OR BEFORE 9/30/15 MAY EXHIBIT RUNS ROUGH, LACK OF POWER, SURGE, BUCK/JERK, MISS, LOSS OF RPM, HESITATION AND/OR AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P0236 STORED IN THE POWERTRAIN CONTROL MODULE(PCM) MEMORY. THESE CONDITIONS MAY BE CAUSED BY A WIRING CONCERN IN THE REFERENCE VOLTAGE CIRCUIT (VREF) SPLICE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TSB 16-01582017-03-06. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 460112017-02-22. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM. SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
SSM 459982017-02-22. Service bulletin. EQUIPMENT; VISIBILITY. FOR 2016 ESCAPE, THE PLANT COMPLEXITY OF WINDSHIELDS WENT UP WITH THE INTRODUCTION OF THE HEATED WIPER. TO REDUCE THE PLANT COMPLEXITY, THERE IS ONLY ONE WINDSHIELD FOR VEHICLES WITH ELECTROCHROMATIC MIRROR AND RAIN SENSITIVE WIPERS. IF A VEHICLE IS ONLY BUILT WITH ELECTROCHROMATIC MIRROR AND NOT RAIN SENSITIVE WIPERS, THE RAIN SENSOR WILL STILL BE PRESENT WITH NO WIRING HARNESS. THESE ARE NOT A MISBUILT VEHICLE.
SSM 459682017-02-21. Service bulletin. ELECTRICAL SYSTEM. SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459672017-02-21. Service bulletin. POWER TRAIN. SOME 2016 ESCAPE VEHICLES EQUIPPED WITH 2.0L ENGINE MAY EXHIBIT NO TRANSMISSION UPSHIFT AFTER A DOWNSHIFT EVENT WITH CRUISE CONTROL ON. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN. NO REPAIRS SHOULD BE PERFORMED FOR THIS CONCERN AT THIS TIME. CUSTOMERS CAN CONTINUE TO USE CRUISE CONTROL. TEMPORARILY CYCLING THE CRUISE CONTROL OFF UNTIL THE TRANSMISSION RETURNS TO 6TH GEAR WILL ALLOW CRUISE CONTROL OPERATION IN HIGH GEAR UNTIL THE NEXT DOWNSHIFT EVENT. TO ASSIST WITH THE INVESTIGATION USE THE REPORT A VEHICLE CONCERN LINK AT THE BOTTOM OF THE OASIS REPORT AND SUBMIT A GLOBAL CONCERN REPORT (GCR). CONTINUE TO MONITOR OASIS FOR UPDATES.
SSM 459662017-02-21. Service bulletin. ENGINE. SOME 2015-2016 ESCAPE AND 2016 FUSION VEHICLES WITH THE 2.0L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT A ROLLING REVERSE TO DRIVE ENGAGEMENT SHUDDER ON ACCELERATION WHICH CONTINUES AFTER TSB 15-0187 HAS BEEN COMPLETED. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR NORMAL DIAGNOSTICS. TO ASSIST WITH THE INVESTIGATION USE THE REPORT A VEHICLE CONCERN LINK AT THE BOTTOM OF THE OASIS REPORT AND SUBMIT A GLOBAL CONCERN REPORT (GCR). CONTINUE TO MONITOR OASIS FOR UPDATES.
SSM 459262017-02-11. Service bulletin. POWER TRAIN. 2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT (PTU) HALFSHAFT/LINKSHAFT SEAL. THIS MAY BE DUE TO A WORN PTU BUSHING. THE PTU BUSHING CAN NOW BE REPAIRED WITHOUT PTU REPLACEMENT. THE ONLINE WSM IS BEING UPDATED FOR ALL LISTED VEHICLES.REFER TO THE INTERMEDIATE SHAFT BUSHING REMOVAL AND INSTALLATION IN WORKSHOP MANUAL (WSM), SECTION 308-07. THE PROCEDURE IS THE SAME FOR ALL VEHICLES. IF THE PROCEDURE IS NOT PUBLISHED FOR THE VEHICLE BEING SERVICED CHECK THE WSM OF ANOTHER LISTED VEHICLE. BUSHING PART NUMBER IS F2GZ-63600A58A. THE PARTS CATALOG IS BEING UPDATED TO INCLUDE THIS BUSHING.
SSM 459222017-02-11. Service bulletin. ENGINE. SOME 2013-2016 ESCAPE VEHICLES EQUIPPED WITH 2.5L ENGINE MAY EXHIBIT A ROUGH IDLE, LOW RPM AT IDLE OR A STALL ON HOT RESTART WITH NO DTCS IN SELF TEST. THIS MAY BE DUE TO THE A/C COMPRESSOR CLUTCH BEING SEIZED. IF A VEHICLE COMES IN FOR THIS CONCERN, CHECK THE A/C COMPRESSOR TO SEE IF IT IS ENGAGED DURING START UP/INITIAL RUN. THE PCM STRATEGY KEEPS THE A/C COMPRESSOR CLUTCH OFF FOR 5 SECONDS ON INITIAL START. IF SO, REPLACE THE COMPRESSOR ASSEMBLY (CV6Z-19703-L). IF NOT, PERFORM NORMAL DIAGNOSTICS IN THE PC/ED.
SSM 459182017-02-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459172017-02-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
SSM 459162017-02-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
SSM 461322017-02-10. Service bulletin. SERVICE BRAKES. SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SSM 458922017-02-09. Service bulletin. SERVICE BRAKES. 2016-2017 ESCAPE - FRONT BRAKE SQUEAL WHILE BRAKING
16B32-S12017-02-09. Service bulletin. EQUIPMENT. CERTAIN 2015 MODEL YEAR EDGE, 2015-2016 MODEL YEAR F-150, MKT, AND POLICE INTERCEPTOR SEDAN, AND 2016 MODEL YEAR ESCAPE, EXPLORER, FLEX, FUSION, MKX, MUSTANG, POLICE INTERCEPTOR UTILITY, TAURUS, AND TRANSIT VEHICLES - ELECTRONIC THROTTLE BODY REPLACEMENT
SSM 461572017-02-09. Service bulletin. VISIBILITY:WINDSHIELD. ALL 2013-2017 ESCAPE VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED.
SSM 461542017-02-09. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH SIRIUS SATELLITE RADIO BUILT ON OR BEFORE 8/21/2106 MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RADIO DISPLAYS A NO SIGNAL MESSAGE WHILE DRIVING IN OPEN SKY CONDITIONS IN CERTAIN LOCATIONS IN YOUR AREA. THIS MAY BE DUE TO INTERFERENCE WITH CELLULAR PHONE TOWER SIGNALS. IF A VEHICLE DISPLAYS THIS CONDITION NEAR CELLULAR PHONE TOWERS, REPLACE THE AUDIO UNIT ANTENNA WITH PART NUMBER HJ5Z-18936-BA. REFER TO WORKSHOP MANUAL(WSM), SECTION 415-00 FOR REMOVAL AND INSTALLATION INSTRUCTIONS. USE APPLICABLE LABOR OPERATION(S) IN THE SLTS MANUAL SECTION 11.
SSM 461532017-02-09. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
SSM 461322017-02-07. Service bulletin. SERVICE BRAKES. SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SSM 461292017-02-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.