Service bulletins for the 2016 Dodge Journey
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
181 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 68234120A$ | 2017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. |
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| 68249986A$ | 2017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly. |
| 68232614A$ | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets. |
| 04726431A$ | 2016-09-15. Service bulletin. POWER TRAIN; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); WHEELS. "WHEEL ASSY - STEEL WHEN SERVICING A JOURNEY (JC) VEHICLE WITH STEEL WHEELS (WFU CODE) WITH OR WITHOUT A SHAKE OR VIBRATION COMPLAINT; PLEASE REVIEW THE 4 WHEEL ASSEMBLIES IN ORDER TO DETECT ANY WITNESS MARK OF A MISSING/MISPLACED WHEEL WEIGHT. ALSO PLEASE TRY TO REMOVE THE WEIGHTS WITH HAND FORCE ONLY. PLEASE INFORM KARLA DE LA ROSA MUNIVE (KARLA.DELAROSA@FCAGROUP.COM) HOW MANY WITNESS MARKS WERE SEEN, AND HOW MANY WEIGHTS WERE ABLE TO BE REMOVED WITH FORCE HAND,ON EACH WHEEL ASSEMBLY. ~ PLEASE CONTACT KARLA.DELAROSA@FCAGROUP.COM FOR FEEDBACK RELATED ONLY." |
| 18-046-16 | 2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). SYMPTOM/CONDITION: The customer may describe the following: • **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: • Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class. |
| 18-046-16 | 2016-07-07. Service bulletin. POWER TRAIN. OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: The customer may describe the following: • **Poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** The PCM software also includes: • Release of a required V-1 software update that meets Euro IV Emissions for the China specific test weight class. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.