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Service bulletins for the 2021 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

700 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S2008000190 Rev.2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
S21080000412021-03-15. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ENGINE. Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP
S2108000015 Rev.2021-03-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. Uconnect Box Requires Service Message
S21080000382021-03-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE. Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative
S2008000188 Rev.2021-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
S21230000082021-03-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
S21080000312021-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect 5 R1 Clock Time Not Accurate
90043542021-03-15. Service bulletin. EQUIPMENT. All-Weather Floor (Rubber) Mats There 3 All Weather Mats kits currently released for RU 82214515A$ Mat, All-weather, 1-2-3 Rows, With Chrysler Logo, Standard 82214516A$ Mat, All-Weather, 1-2-3 Rows, With Chrysler Logo, PHEV 82216071A$ All Weather Mats, 1- Row, Front Set Currently, these three kits will not fit 2021MY RU Minivans with the following two center consoles: FULL LENGTH UPGRADED FLOOR CONSOLE (CUP) INTEGRATED ULTRA CONSOLE (CVM) These mats were not designed to fit with these longer center consoles which are new to 2021RU.
90043562021-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.
09-013-20 REV. A2021-03-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
S20080001782021-03-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Assist Hard Button Inoperative And Apps Intermittent Functionality
S2008000182 Rev.2021-03-01. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Driver Or Passenger Power Windows Do Not Go Up Or Down
S20080001822021-03-01. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Driver Or Passenger Power Windows Do Not Go Up Or Down
90043342021-03-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
08-018-212021-02-16. Service bulletin. POWER TRAIN; PARKING BRAKE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
S21230000072021-02-16. Service bulletin. STRUCTURE. Sliding Door Contacts Quarter Window Trim Molding
S21080000292021-02-16. Service bulletin. EQUIPMENT. Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up
S21080000282021-02-16. Service bulletin. EQUIPMENT. Temperature Setting Will Jump To Full Hot Or Cold On Radio Display
S21230000052021-02-16. Service bulletin. LATCHES/LOCKS/LINKAGES. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
S21080000262021-02-16. Service bulletin. ENGINE AND ENGINE COOLING. Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose
S2008000185 Rev.2021-02-16. Service bulletin. ELECTRICAL SYSTEM. Uconnect 5 Voice Recognition Options
S21080000192021-02-16. Service bulletin. EQUIPMENT. R1H Missing Connectivity Info In The Radio (Found In TBM)
S21080000182021-02-16. Service bulletin. EQUIPMENT. Interior Camera Module, ICM1, Red On wiTECH Topology
S2008000188 Rev.2021-02-16. Service bulletin. EQUIPMENT. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
S21080000162021-02-16. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.