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Service bulletins for the 2021 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

700 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
90041382022-09-26. Service bulletin. EQUIPMENT. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
S228A000009RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. : Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
S228A0000092022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
S22080001242022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. U0184 Loss Communication With Radio Setting In Multiple Modules
08104212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.
0801821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
0808821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
754972022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
S2008000132RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S2008000164RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
S2108000015RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Uconnect Box Requires Service Message
S21080001422022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
S2108000095RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Rear Seatback Video Screen Goes Black When Selecting a Game Application
S21080001412022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Incorrect USB Contents Are Displayed On The Radio Display
S21080001402022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Media Source Had No Sources Displayed And No Audio On Startup
S2108000098RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Screen Freeze, Blank Screen And Reset
31001212022-09-26. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
S16080002262022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
S21080000952022-09-26. Service bulletin. EQUIPMENT. Rear Seatback Video Screen Goes Black When Selecting a Game Application
S21080000942022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Wired Apple CarPlay Inoperative
S20080001952022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT. Radio Displays Android Recovery Message
S20080000112022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000292022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up
735812022-09-26. Service bulletin. EQUIPMENT. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.