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Service bulletins for the 2021 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

700 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-299-252025-09-17. Service bulletin. ELECTRICAL SYSTEM. High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery Pack "B" Deterioration. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage This bulletin involves replacing the high voltage battery pack.
S258A0000172025-08-06. Service bulletin. ELECTRICAL SYSTEM. Door speaker Inoperative or No Sound
S2422000001 REV.D2025-07-31. Service bulletin. ELECTRICAL SYSTEM. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
S2208000138 REV.B2025-07-09. Service bulletin. ELECTRICAL SYSTEM. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
91006162025-07-08. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
S2408000072 REV.A2025-07-02. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Sliding Door Inoperative or Intermittently Will Not Open or Close
S2323000002 REV.A2025-05-19. Service bulletin. ELECTRICAL SYSTEM. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
S2423000026 REV.A2025-05-19. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Sliding Door Will Not Power Open And/Or Close Automatically.
S258A0000132025-04-17. Service bulletin. ELECTRICAL SYSTEM. AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
91005462025-04-16. Service bulletin. ELECTRICAL SYSTEM. "Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
S258A0000092025-03-07. Service bulletin. ELECTRICAL SYSTEM. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
1032922025-03-04. Service bulletin. ELECTRICAL SYSTEM. MODULE - BATTERY HEATER
S2108000015 REV.J2025-02-26. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Require Service Message
91004992025-02-26. Service bulletin. ELECTRICAL SYSTEM. Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
08-039-252025-02-26. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
S1408000384 REV.H2025-01-28. Service bulletin. ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
21-001-252025-01-14. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. "Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM "
S1408000384 REV.G2025-01-09. Service bulletin. ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08-253-242024-12-18. Service bulletin. ELECTRICAL SYSTEM. "Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0A78 - Drive Motor A Inverter Performance. ● P0A79 - Drive Motor B Inverter Performance.** ● P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. ● P0A2D - Sensor Power Supply 1 Circuit High ● P215B - Vehicle Speed Output Shaft Speed Correlation. ● P0C4A - Drive Motor A Inverter Over Temperature. ● P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. ● P1AFE - MCPB Improper Shut Down. ● P1AF8 - MCPA Control Module Shutdown Performance. ● P0513 - Invalid Skim Key. ● U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience one or more of the following: ● **Message on Instrument Cluster stating: ""Vehicle shutting down in two minutes"".** ● The scheduled charging does not occur on desired schedule. ● Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). ● Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). ● Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). ● Scheduled charging does not start following a power outage. ● Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutes at extreme cold ambient temps below -24°C (-11 °F). ● “Charge Now” soft button does not always work. ● The vehicle will get a rough engine spin-down, and then “Service Charging System” warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. ● Unable to pass a smog check for certain states that require no DTCs present (stored or active). ● Vehicle shutdown (MIL set) if the acceleration pedal is 100% and the vehicle is on ice. ● Vehicle may not have a successful second remote start if customer happens to request it immediately after first remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). ● Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wake-up feature at critical cold temperatures around -33 °C (-27 °F) even if the vehicle was left plugged into a charger for an extended period of time. In addition, the following software enhancement is available: ● Corrections to allow the vehicle to clear the permanent fault codes. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software."
91004452024-12-12. Service bulletin. ELECTRICAL SYSTEM. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
S2223000036 REV.A2024-11-22. Service bulletin. ELECTRICAL SYSTEM. Reverse View Camera Inoperative After Recent Repair
S2422000001 REV.C2024-11-13. Service bulletin. WHEELS; ELECTRICAL SYSTEM. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
1007702024-11-01. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH AND BEZEL - FRONT DOOR
S24080001012024-09-11. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
08-170-242024-07-30. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.