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Service bulletins for the 2019 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

523 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S1908000107 Rev.2021-05-24. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S1723000001 Rev.2021-04-26. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1623000028 Rev.2021-04-26. Service bulletin. VISIBILITY. Outside Power Fold Rearview Mirror Appears Loose Or Shakes
S1809000007 Rev.2021-04-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer complaint may include engine oil leak/consumption.
S1908000048 Rev.2021-04-26. Service bulletin. EQUIPMENT. Chime Stuck On In The Audio System
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
S21080000442021-03-15. Service bulletin. ELECTRICAL SYSTEM. Display Flickering
S1808000233 Rev.2021-03-15. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE; STRUCTURE:BODY:DOOR; EQUIPMENT. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S21230000082021-03-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
S1908000083 Rev.2021-03-01. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Check Engine Light Illuminated, Stop Start Function Inoperative
S1908000195 Rev.2021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
08-018-212021-02-16. Service bulletin. POWER TRAIN; PARKING BRAKE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
08-016-212021-02-16. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
08-012-212021-02-16. Service bulletin. EXTERIOR LIGHTING; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this ABS update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).
08-011-212021-02-16. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).
08-013-212021-02-16. Service bulletin. LANE DEPARTURE; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; VEHICLE SPEED CONTROL; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION; ELECTRICAL SYSTEM; AIR BAGS; POWER TRAIN. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2797-00 - Auxiliary Transmission Fluid Pump Performance. P0CF3-00 - Control Pilot Circuit Open. P0A44 - Drive Motor A Position Sensor 1 Circuit Overspeed. U0111-00 - Lost Communication With Battery Energy Control Module (BPCM). P1625-00 - Park Pawl System Failure. U0412-00 - Invalid Data Received From Battery Energy Control Module-A. P215B-00 - Vehicle Speed Output Shaft Speed Correlation. P079A-00 -Transmission Friction Element 1 Slip Detected. P079B-00 - Transmission Friction Element 2 Slip Detected. Customers may also comment:Vehicle will not start when temperature is -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. Vehicle will not charge beyond 98%. "Service Charging System" and "Traction Battery Cutoff" warning messages appear during a key cycle event at -7° C (-20°F). Vehicle will force to Park when keyed off in Neutral if the door is open during wake-up procedure and remains open or within 2 minutes of door closure. Loss of PSA when ignition push-button is pressed by driver after a Remote Start. Unusual battery drain when DTC, P084F-00 - Park-Neutral Switch Output is set. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes.
18-004-212021-02-16. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION; FUEL SYSTEM, GASOLINE; POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience:Noise or vibration heard/felt during a gas engine start in park. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S21230000072021-02-16. Service bulletin. STRUCTURE. Sliding Door Contacts Quarter Window Trim Molding
S21230000052021-02-16. Service bulletin. LATCHES/LOCKS/LINKAGES. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
S2008000031 Rev.2021-02-16. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster
S20080001892020-12-28. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured
S20230000422020-12-28. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.