Service bulletins for the 2019 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
523 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 08-049-20 | 2020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. |
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| S2008000060 | 2020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Radio Issues With iPhone 11 |
| S2008000059 | 2020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Error Code 20 Message On the Radio Screen |
| S2008000031 | 2020-05-26. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster |
| S1908000208 | 2020-05-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Satellite Radio Inoperative Radio Has Code B156B-13. |
| S1908000208 | 2020-05-18. Service bulletin. EQUIPMENT. Satellite Radio Inoperative Radio Has Code B156B-13. |
| S1908000208 | 2020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL. Satellite Radio Inoperative Radio Has Code B156B-13. |
| S2008000013 | 2020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid |
| S1908000097 | 2020-04-06. Service bulletin. EQUIPMENT. Radio Screen Black Or Blank |
| S1908000048 | 2020-04-06. Service bulletin. EQUIPMENT. Chime Stuck On In The Audio System |
| S1908000174 | 2020-04-06. Service bulletin. EQUIPMENT. Radio Screen Black At Vehicle Startup After A Sleep Cycle |
| S2008000010 | 2020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. |
| 08-116-19 | 2019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. UAV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.4 Customers may experience one or more of the following:Keysense Icon/option disappears from the app/settings. Rear view camera feed stuck. Uconnect theater app, displays a black screen on radio. |
| 31-005-19 | 2019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 9003999 | 2019-12-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com |
| 9004173 | 2019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUNSHADE, Sunroof (Dual Pane) For concern of Dual pane sunroof sunshade will not retract (bunches/jams), please contact one of the following Christine Lepain at (226) 280-3035 or Frank Merino at (248) 760-3557 If no response in 15 minutes, proceed with repair. |
| 9003730 | 2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; ELECTRICAL SYSTEM. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. |
| 9004164 | 2019-12-16. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY. SHIFTER, Transmission For concern of Service Shifter Message in Cluster with associated DTCs: U11C3 and/or U11E3, please contact Zef Ivanaj at (586) 604-6738 or Neeshim Roy at (248) 512-1433 prior to replacing shifter assembly. If no response in 15 minutes, proceed with repair. |
| 08-094-19 | 2019-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience the following:Black screen on both rear screens. Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has beenset:B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module. In addition the following improvement is included.Blueborn cyber security patch. |
| 08-003-19 REV.C | 2019-10-28. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements. |
| 9003220 | 2019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair. |
| TS-WI-0421 | 2019-05-13. Service bulletin. POWER TRAIN; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Notify dealers and end users of the availability of a improved pinion bracket |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.