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Service bulletins for the 2019 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

523 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08093212022-10-17. Service bulletin. ELECTRICAL SYSTEM. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
S20080000102022-10-17. Service bulletin. ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S22080000202022-10-17. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode
08075202022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672022-09-26. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080000952022-09-26. Service bulletin. ELECTRICAL SYSTEM. Service Shifter Is Displayed In the EVIC
S21080001632022-09-26. Service bulletin. ELECTRICAL SYSTEM. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S1708000246RevB2022-09-26. Service bulletin. ELECTRICAL SYSTEM. Security Gateway (SGW) Module Theory and Operation
90043862022-09-26. Service bulletin. ELECTRICAL SYSTEM:WIRING. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
S21080000982022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Radio Screen Freeze, Blank Screen And Reset
S17080001182022-09-26. Service bulletin. ELECTRICAL SYSTEM. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S16080002262022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
S21080000932022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S22080000732022-09-26. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; UNKNOWN OR OTHER. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S17080001182022-09-26. Service bulletin. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; UNKNOWN OR OTHER. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
90037302022-09-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; WHEELS. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
S1608000277REVA2022-09-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KeySense Feature Settings And KeySense PIN Resetting
08-129-212022-08-22. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29-00 - Cell Supervisory Circuit A Failure. P1A2A-00 - Cell Supervisory Circuit B Failure. Customer may also experience one or more of the following:Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
S16080002772022-08-22. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KeySense Feature Settings And KeySense PIN Resetting
08-018-212022-07-18. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; PARKING BRAKE. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
08-016-212022-07-18. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
08-012-212022-07-18. Service bulletin. POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this ABS update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).
08-011-212022-07-18. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).
08-013-212022-07-18. Service bulletin. AIR BAGS; LANE DEPARTURE; EXTERIOR LIGHTING; POWER TRAIN; ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2797-00 - Auxiliary Transmission Fluid Pump Performance. P0CF3-00 - Control Pilot Circuit Open. P0A44 - Drive Motor A Position Sensor 1 Circuit Overspeed. U0111-00 - Lost Communication With Battery Energy Control Module (BPCM). P1625-00 - Park Pawl System Failure. U0412-00 - Invalid Data Received From Battery Energy Control Module-A. P215B-00 - Vehicle Speed Output Shaft Speed Correlation. P079A-00 -Transmission Friction Element 1 Slip Detected. P079B-00 - Transmission Friction Element 2 Slip Detected. Customers may also comment:Vehicle will not start when temperature is -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. Vehicle will not charge beyond 98%. "Service Charging System" and "Traction Battery Cutoff" warning messages appear during a key cycle event at -7° C (-20°F). Vehicle will force to Park when keyed off in Neutral if the door is open during wake-up procedure and remains open or within 2 minutes of door closure. Loss of PSA when ignition push-button is pressed by driver after a Remote Start. Unusual battery drain when DTC, P084F-00 - Park-Neutral Switch Output is set. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.