Service bulletins for the 2020 Chevrolet Silverado
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2120 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIT5386K | 2024-12-20. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
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| 24-NA-264 | 2024-12-20. Service bulletin. POWER TRAIN. This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted. |
| 24-NA-262 | 2024-12-20. Service bulletin. POWER TRAIN. This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted. |
| 22-NA-238 | 2024-12-19. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 21-NA-275 | 2024-12-19. Service bulletin. POWER TRAIN; WHEELS; AIR BAGS. This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift. |
| 17-NA-374 | 2024-12-19. Service bulletin. ENGINE. This informational bulletin advises the technician of how the Soot information has changed from grams to percentage. |
| 08-07-30-035I | 2024-12-19. Service bulletin. POWER TRAIN. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 23-NA-167 | 2024-12-18. Service bulletin. VISIBILITY/WIPER. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors. |
| 22-NA-168 | 2024-12-18. Service bulletin. ENGINE. This bulletin provides diagnostic information when checking the exhaust system for leaks. |
| 19-NA-219 | 2024-12-17. Service bulletin. ENGINE. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| N242454441-02 | 2024-12-17. Service bulletin. POWER TRAIN. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer. |
| 24-NA-241 | 2024-12-16. Service bulletin. ENGINE. This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted. |
| 24-NA-247 | 2024-12-16. Service bulletin. ENGINE. This informational bulletin advises the technician of which pan to use if the LCE has been replaced and to install an aluminum pan should be used with a new LCE. |
| N242454441-02 | 2024-12-13. Service bulletin. POWER TRAIN. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. |
| PIT5962B | 2024-12-12. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. |
| PIT5074Q | 2024-12-12. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| N242454441-01 | 2024-12-12. Service campaign. POWER TRAIN. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer. |
| 21-NA-043 | 2024-12-10. Service bulletin. STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 12-08-51-002R | 2024-12-10. Service bulletin. STRUCTURE:BODY. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| PIT5697D | 2024-12-09. Service bulletin. UNKNOWN OR OTHER; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins." |
| PIT5387P | 2024-12-05. Service bulletin. UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue. |
| PIP6015 | 2024-12-05. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| PIT6259 | 2024-12-05. Service bulletin. FUEL/PROPULSION SYSTEM. This Preliminary information communicates information on faulty replacement K111 Fuel Pump Driver Control Module. |
| PIP6014 | 2024-12-05. Service bulletin. POWER TRAIN. This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation. |
| PIP5621E | 2024-12-05. Service bulletin. UNKNOWN OR OTHER. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.