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Service bulletins for the 2019 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

681 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PIT57452020-08-10. Service bulletin. ELECTRICAL SYSTEM; SEATS. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
20NA1322020-08-10. Service bulletin. ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
19NA2492020-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides repair information to correct a customer concern of Radio Favorites Grayed Out or Unavailable at Times.
19NA0102020-08-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE. This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.
070849020Q2020-06-22. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
070604025M2020-06-22. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T2020-06-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060089029S2020-06-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC6402A2020-03-09. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.
PIC64022020-03-09. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.
PIC6123F2020-01-21. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
19NA2492019-12-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This technical bulletin provides repair information to correct a customer concern of Radio Favorites Grayed Out or Unavailable At Times.
PIP4670H2019-10-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIC6048K2019-10-15. Service bulletin. ELECTRICAL SYSTEM; LANE DEPARTURE. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PI0592E2019-09-23. Service bulletin. ELECTRICAL SYSTEM. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
PIC6123E2019-09-16. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6123D2019-09-16. Service bulletin. ELECTRICAL SYSTEM; LANE DEPARTURE; ENGINE; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6340B2019-09-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
19NA0102019-08-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.
100845001G2019-07-29. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
060847001O2019-07-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIP4670G2019-07-08. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIC6343B2019-06-03. Service bulletin. ELECTRICAL SYSTEM. This Preliminary information communicates information on IPC Speedlimit concerns. Speed limit displays no value, toggles between values, or is blank. (All models) The speed limit unit of measurement (KPH/MPH) flashes. (for Cadillac Models only). Concern being researched by engineering and no repairs are currently available.
PIC6123C2019-06-03. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6013E2019-06-03. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM; BACK OVER PREVENTION; LANE DEPARTURE. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.