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Service bulletins for the 2013 Cadillac ATS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2400 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIC57882017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician about vehicles that may have a fuel door is locked when they get out of the car to fuel the vehicle, fuel door does not unlock as expected, or fuel door opens unexpectedly after fueling and closing the fuel door. Dealer should explain to the customer how this system works and discuss with them which option best fits their needs. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5730A2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician with the steps on enabling afterblow. Technician will need to use Global Diagnostic System 2 and locate the Heater-Vent-Air Conditioning module part number and software part number. Technician will need to contact Techline Customer Support Center if the Heater-Vent-Air Conditioning module part number 13587255 with software part number 13587263.
PIC5161C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
PIC5494D2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC57862017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that may have a faint clicking or ticking noise may be heard in the vehicle when the Heater-Vent-Air Conditioning is on. Technician will update the Heater-Vent-Air Conditioning module with the latest calibration in Tis-2-Web.
PIT4911T2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC4740C2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
PIC4310H2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIC3379D2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.
PIC57842017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; STEERING:COLUMN. This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5494C2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
PIC57792017-08-15. Service bulletin. STRUCTURE:BODY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIT4907A2017-08-15. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC57772017-08-15. Service bulletin. EQUIPMENT; STRUCTURE. This Preliminary Information communication provides information to the technician about missing screws from the front fascia or air deflector. Dealer should order screws part number 11570637 as required.
PIP4959C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
PIP4902F2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5491A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIC4935D2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIC5728A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have "Low Beam Failure Message" displayed. Technician may find Diagnostic Trouble Codes B257C, B257D, U1501, U1502, U1511, U1512, U1521, U1522, U1531, and or U1532 set in the vehicle. Technician will need to reprogram the Body Control Module using Service Programming System.
PIP4902D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC57672017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC57662017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about questions on the Personalization by Driver option does. Technician should be advised that this menu option is not supposed to be displayed for ATS domestic vehicles. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC57652017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:HOOD. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P059F and or U0284. Technician will need to inspect the upper close-out baffle and reposition the baffle as necessary. Technician should also inspect the forward harness for being misrouted and contacting the door.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.