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Service bulletins for the 2013 Cadillac ATS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2400 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIC58122017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician with a diagnostic tip on the proper installation of the Heater-Vent-Air Conditioning module connectors after removal. Technician should connect the connectors in the proper sequence (J1, J3, and J4 can be installed in any order, but J2 (Brown Power Connector) must be last) to avoid motor relearn process. If the proper connection procedure was not followed previous to reinstallation of the Heater-Vent-Air Conditioning module connectors and it appears you have a stuck motor, refer to the latest version of PIC5794.
PI0572C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PIE0348A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This engineering informational bulletinis ending the need of information from the field on vehicles with the conditon of loss of audio, chimes or turn signal click/clack, with DTC U0180 or B1325 sym03
08-00-89-014B2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
07-00-89-037I2017-08-15. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
PI1251A2017-08-15. Service bulletin. EQUIPMENT. This preliminary informational bulletin provides a procedure to apply thread locker to the catalytic converter bolts for vehicles with the condition of a knock, rattle, or ping noise from under the vehicle into the passenger compartment
03-00-89-006M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
09-00-89-002M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIC58072017-08-15. Service bulletin. SEAT BELTS:FRONT; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that it could be extremely difficult to remove one or more of the Driver or Front Passenger Seat Bolts. Technician will need to be very cautious and heat the seat bolts to soft the thread locking compound.
PIC58042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
PIC58012017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC57992017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that have an excessive wind rush noise or road noise while driving. Technician will apply duct tape to cover the back side of the Thermal Expansion Valve pass-through. If covering the holes does not correct the condition, remove the Heater-Vent-Air Conditioning case and inspect the foam seal and reposition or replace as needed.
PIC5794A2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning airflow may seem to be stuck in one air outlet mode. Technician should perform the Actuator Re-calibration procedure listed in Service Information.
PIC5492A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC57942017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning airflow may seem to be stuck in one air outlet mode. Technician should perform the Actuator Re-calibration procedure listed in Service Information.
PIC57892017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about being unable to add or replace a remote keyless transmitter when trying to use the "Without SPS" method also known as the manual learn method. Technician should be advised that engineering is aware of the concern and are working on a solution. Technician should use Service Programming System to add a remote keyless transmitter. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC57902017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:MECHANICAL. This Preliminary Information communication provides information to the technician about vehicles that have a creak noise may be heard in the left front of the vehicle when making hard right turns or fast sweeping turns such as entering/exiting highways. Technician should inspect the Air Conditioning Muffler, which is part of the Air Conditioning Compressor and Condenser Hose, for being too close to or possibly contacting any surrounding objects. Reposition the Air Conditioning Muffler pipe as necessary to eliminate the potential for contact.
PIC5730A2017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician with the steps on enabling afterblow. Technician will need to use Global Diagnostic System 2 and locate the Heater-Vent-Air Conditioning module part number and software part number. Technician will need to contact Techline Customer Support Center if the Heater-Vent-Air Conditioning module part number 13587255 with software part number 13587263.
PIC5161C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
PIC57862017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about vehicles that may have a faint clicking or ticking noise may be heard in the vehicle when the Heater-Vent-Air Conditioning is on. Technician will update the Heater-Vent-Air Conditioning module with the latest calibration in Tis-2-Web.
PIT4911T2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC4310H2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.