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Service bulletins for the 2020 BMW X5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

373 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
B5117202020-06-15. Service bulletin. EQUIPMENT. FUEL FILLER FLAP MISALIGNED OR STICKING: The fuel filler flap is sticking when attempting to open or close and may be visually misaligned.
B6113202020-05-18. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged
B5112202020-05-18. Service bulletin. EQUIPMENT. FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover. Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.
B8402142020-04-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B6631192020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B6619192020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
B6603202020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B6522142020-04-20. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B6508202020-04-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.