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Service bulletins for the 2016 BMW 328i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

387 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
B8404152018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. "The illumination (back lighting) for the E-Call (Emergency/SOS call) button in the FZD (sunroof module) overhead console does not work. This picture shows the E-Call button illumination (back lighting) not working. Note: Pressing the E-Call button will start an SOS call, even though the back lighting is not working.This picture shows E-Call illumination (back lighting) working. AFFECTED VEHICLES This Service Action involves the F34 (3 Series Gran Turismo) and F36 (4 Series Gran Coupe) models, produced from 7/27/2015 to 7/30/2015. Please perform it the next time this vehicle comes to your workshop. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Missing wiring harness for the illumination of the E-Call button."
B6517152018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. "Active Sound Design ASD inoperative after programming. After programming with ISTA/P V3.56.1 Active Sound Design (ASD) no longer provides simulated engine sounds A fault is stored in the ASD module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"" Invalid ASD coding data"
B5132152018-11-13. Service bulletin. STRUCTURE:BODY:TAILGATE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Water Ingress into the Luggage Compartment after opening the Tailgate. A small quantity of water may enter the luggage compartment after opening the tailgate CAUSE The water drain hose(s) on the rear spoiler is blocked.
B8405142018-11-13. Service bulletin. EQUIPMENT. One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
B5103152018-11-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "Front Floor Mats Do Not Stay in Place. The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."
B1122142018-11-13. Service bulletin. EQUIPMENT; ENGINE. SI B11 22 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated February 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. CAUSE Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
6524132018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
6513122018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
6510092018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6505092018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
B8405152018-11-05. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. ConnectedDrive Messages Are Not Received In the Vehicle. One or both of the following may occur: SMS based messages are not received in the vehicle. These are: Text messages - Office feature MyInfo Google send to car - addresses and Points of Interests (POI) Concierge The activation code is not accepted by the ConnectedDrive Portal. Software error in the HU-H (Head unit High).
B8403152018-11-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. "HU-B: Bluetooth Connection Fails Sporadically. The Bluetooth system works intermittently. One or more of the following scenarios may occur: Bluetooth pairing is not possible - display shows ""Please wait"" Unable to select the check box to activate Bluetooth Device does not reconnect to the vehicle after a key cycle Audio interference noise is heard listening to iPod etc. When trying to access the user manual, the display shows ""Please wait"" Incorrect software installed in the HU-B (Headunit Basic)."
B6407152018-11-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. IHKA - Outlet Temperature is Different on Both Sides. The IHKA settings on the left- and right-hand side are identical. The outlet temperature for both sides is different. Software application error in IHKA.
B6406152018-11-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "IHKA - Blower Runs in Emergency Mode. After the ignition is turned off and the vehicle is locked, the heating and air conditioning blower motor runs continuously. The next time the vehicle is started there may be the CCM (Check control message) displayed for ""Increased battery discharge"". CAUSE The blower output stage receives an invalid LIN bus signal during operation and switches to emergency mode. The blower will continue to run with the specified emergency mode after the ignition is turned off and the vehicle is locked."
B6405152018-11-05. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER. IHKA - Recirculation Function Changes from Manual to Automatic. While driving, the air recirculation button on IHKA changes by itself from manual to automatic or automatic to manual mode. CAUSE The IHKA operating software is too sensitive.
B6510152018-11-05. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
B6104152018-11-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:HORN; VISIBILITY:WINDSHIELD WIPER/WASHER. Horn Blows when Unlocking Vehicle. The customer states that the vehicle horn sounds briefly when unlocking the vehicle or opening the door. In some cases, the washers spray briefly on the windshield. Front Electronics Module (FEM) software error
B5116152018-11-05. Service bulletin. EQUIPMENT:OTHER:LABELS. "Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the front or rear of the hood)."
B6509152018-11-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
B5115152018-11-05. Service bulletin. STRUCTURE; EQUIPMENT. Removal Process: B-Pillar High Gloss Trim Protective Wrap. INFORMATION ONLY The key for successful wrap removal is to have the body cool (below 60 degrees) and dry. The recommendations are as follows: ? Before removing the B-pillar wrap, make sure the car body is dry and cool. ? Removing the wrap in the early morning hours will provide the best results. ? In warmer climates, it is recommended to keep the cars in an A/C environment at least overnight, and then, in the morning, slowly peel off the wrap. ? If there is still any glue residue left, use masking tape to cover the glue area. Wait for a few minutes, and then pull off the masking tape. Repeat this process until the glue is fully removed. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/233...6/4/2015
B8406162018-11-05. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
B8405162018-11-05. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
B6412162018-11-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
B5128162018-11-05. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. INTERMITTENT DISTORTION IN AUDIO SYSTEM, DRIVER'S SIDE. Distortion in audio system from subwoofer on driver's side. Rodent ingress into subwoofer enclosure.
B5116152018-11-05. Service bulletin. EQUIPMENT:OTHER:LABELS; ENGINE. "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2"

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.