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Service bulletins for the 2013 BMW 320i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

564 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
6522122018-12-03. Service bulletin. EQUIPMENT. Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
6515122018-12-03. Service bulletin. EQUIPMENT. "Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
6404122018-12-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
8408132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. "USB Connection Not Working. One, or both of the scenarios listed below may be encountered: 1. The message ""Device not supported"" is displayed in the CID after connecting a USB device to the USB port using a USB cable. 2. The ""USB option"" in the menu cannot be selected (grayed out), after the vehicle was programmed with ISTA/P 2.50.2, or 2.50.3: I-Level F020-13-07-503, or F020-13-07-505. CAUSE 1. Incompatible USB cable is being used 2. Head Unit Basic software error 1 The following procedure should be performed for ""Situation 1, Cause 1"" listed above: Part A (Steps 1 to 3) 1. Duplicate the issue. 2. Verify that the USB cable which is being used, is the original cable for the device and not an aftermarket cable. 3. If the issue is resolved when using an original USB cable supplied by the manufacturer of the device, do not perform step 4 listed below. No further action is required. Part B (Step 4) 4.If the issue is still present when using the original cable from the device manufacturer, proceed to program and code the vehicle using ISTA/P 2.51.0 or higher. ? I-Level after programming would be F020-13-11-501, or higher. Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software. For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming."
6518132018-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
6406132018-12-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: * High outside ambient temperature * Too much humidity * A/C temperature and fan settings set too low for too long Note: It is very difficult to duplicate this issue due the required outdoor weather conditions and length of driving time needed. CAUSE Evaporator starts to freeze up due to the position of the evaporator temperature sensor
6123132018-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Integrated Owner's Manual No Longer Available After Programming. After a programming or replacement of the Front Electronics Module (FEM), the customer states that the Integrated Owner's Manual (IBA) can no longer be selected in the vehicle. CAUSE FEM application error
6510092018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6516132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored in the head unit. Software issue in the HU-B
B5110162018-12-03. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. ?GROANING NOISE FROM DOORS. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
8406132018-11-26. Service bulletin. EQUIPMENT. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
6205132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
B3208182018-11-26. Service bulletin. STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. SERVICE ACTION. REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
7101132018-11-26. Service bulletin. EQUIPMENT. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's case, this notification would typically be made by the issuance of a recall notification in the form of a Service Information bulletin (SIB) or transmission of a Dealer Communication System (DCS) recall message. Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a recall campaign is announced by BMW NA, centers must ensure that all recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open recall. The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open recall has been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment. Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW NA on the return or disposition of the parts. SUBJECT Voluntary Emissions Recall Campaign 13E-A02: Replace Emissions Label. Certain vehicles were produced without the required emissions label installed on the underside of the engine hood. Customers will receive notification letters informing them to make a service appointment at their BMW centers to have the correct label installed.
6602132018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear-view Camera Does Not Turn On Automatically. When the reverse gear is selected, the rear-view camera does not turn on automatically. The driver must activate the rear-view camera using the iDrive controller or the camera button. CAUSE Software error in the Front Electronics Module (FEM)
6510122018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. "Headunit-Basic: CID is blank and ""NO SIGNAL"" is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit."
6504132018-11-26. Service bulletin. EQUIPMENT. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).
6104132018-11-26. Service bulletin. EQUIPMENT. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
5137122018-11-26. Service bulletin. EQUIPMENT. Service Action: Replace B-pillar Manufacturer's Certification Label. The B-pillar manufacturer's certification label data does not match the vehicle.
6517122018-11-26. Service bulletin. SEAT BELTS; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES; EQUIPMENT; AIR BAGS. Check Control Message "Restraint System Faulty" Is Displayed. Intermittently the check control message "Front Passenger Restraint System Faulty" is displayed in the Central Information Display. The following information is read from the vehicle: 1. Key Reader Vehicle Defects Details shows DTC: 930AB3. 2. ISTA fault code "930AB3-POL: indicator lamp for passenger airbag deactivation: short-circuit to plus" The fault condition is not present. 3. ISTA check control message ID 109 CAUSE FZD (Operating Unit for Roof) software error causes the POL (Passenger Airbag Off Lamp) to intermittently malfunction.
6510122018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit.
6503132018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software solution is expected to be available with ISTA/P 2.50.1 in July 2013. New integration level: F020-13-07-501 or higher WARRANTY INFORMATION Not applicable.
6502132018-11-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
7102142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT:OTHER:LABELS. Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
6516142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL. Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.