Service bulletins for the 2017 Bentley Mulsanne
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
164 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 2051562.10 | 2022-12-08. Service bulletin. ELECTRICAL SYSTEM. 12 Volt - Battery Test Instruction Technical Background: -For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the measure of this section of this TPI. |
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| 2051187.7 | 2022-11-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Poor Engine Running Complaints (Misfires) Petrol Engines Only Customer Statement: -Poor engine running, reduced power, engine warning lamp illuminated. |
| 2051562.9 | 2022-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 12 Volt- Battery Condition Checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2053177/17 | 2022-08-31. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: -The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants -Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any). |
| 2067538/1 | 2022-08-06. Service bulletin. ELECTRICAL SYSTEM. Bentayga, Mulsanne and New Flying Spur - Rear Entertainment Tablet - Battery Replacement. Customer statement / workshop findings: Message on Bentley Rear Entertainment Tablet - The battery is defective Please contact your Bentley dealer. Technical background: The Bentley Rear Entertainment Tablet incorporates battery voltage protection, under certain conditions this system can prevent the internal battery from accepting a charge current, this would normally require the Tablet to be replaced. This TPI provides the necessary information to replace the Tablet internal battery pack. |
| 2055036/5 | 2022-06-02. Service bulletin. ELECTRICAL SYSTEM. My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required. |
| 2065604/1 | 2022-01-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user |
| 2063410/3 | 2022-01-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794) |
| 2051562/8 | 2021-11-04. Service bulletin. ELECTRICAL SYSTEM. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2055036/4 | 2021-10-07. Service bulletin. ELECTRICAL SYSTEM. My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. |
| 2063410/2 | 2021-10-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: -MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis |
| 2053177/16 | 2021-10-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the document (loaded onto the Hub) regarding the DTC description and actions (if any) which should be conducted |
| 2051562/7 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. 12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2036678/4 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM. Speaker Replacement - Diagnostic checks. Customer statement / workshop findings: Audio output from speakers is distorted Technical background: There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. Production change: All speakers are subjected to a dynamic test and the individual results recorded for future reference |
| 2051187/6 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: Poor engine running, reduced power, engine warning lamp illuminated. Technical background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfire. Measure: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2053177/15 | 2021-06-04. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted. |
| 2063410/1 | 2021-06-04. Service bulletin. ELECTRICAL SYSTEM. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis |
| 2053177/14 | 2021-05-05. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2053931/4 | 2021-02-03. Service bulletin. ELECTRICAL SYSTEM. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards. |
| 2053931/3 | 2021-02-03. Service bulletin. ELECTRICAL SYSTEM. Unable to stream Infotainment media to the rear seat entertainment system. Customer statement / workshop findings: Unable to stream media to the rear seat entertainment system from the Infotainment system Technical background: The ability to steam CD/DVD and TV to the rear seat entertainment system from the Infotainment system is no longer available from 19 Model Year onwards. |
| 2061195/1 | 2020-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051562/6 | 2020-12-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2053177/13 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2058173/2 | 2020-11-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Electrical switch replacement guidelines. Customer statement/workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2058586/2 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Bentayga and Mulsanne - Rear Entertainment Tablet - Battery Replacement. Customer statement / workshop findings: Message on Bentley Rear Entertainment Tablet: The battery is defective Please contact your Bentley dealer. Technical background: The Bentley Rear Entertainment Tablet incorporates battery voltage protection, under certain conditions this system can prevent the internal battery from accepting a charge current, this would normally require the Tablet to be replaced. This TPI provides the necessary information to replace the Tablet internal battery pack. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.