Service bulletins for the 2020 Bentley Flying Spur
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
710 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 2060223/3 | 2021-01-08. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY. During PDI - Steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection ( PDI) Vehicle is pulling to the left or right Or Steering wheel vibration Or General vehicle geometry concerns. Technical background: In the event that during the Pre Delivery Inspection procedure (PDI) the steering wheel is shaking/vibrating or out of alignment, please refer to the instructions within the Measure section. IMPORTANT: The steering geometry procedure should only be conducted by the retailer once permission has been given from Product Support via an existing or new DISS query |
|---|---|
| 2061537/1 | 2021-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. Infotainment home screen - Loading messages visible on start up in multiple tiles. Customer statement/workshop findings: Upon start-up of the Home screen, loading messages can be seen in some or all of the tiles (Figure 1). Technical background: A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple pages of external data that can be associated with each individual tile. Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in loading than other tiles this is due to the amount of external data required to display the relevant information. |
| 2061536/1 | 2021-01-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; ELECTRICAL SYSTEM. Infotainment screen stalls at Initialising. Customer statement/workshop findings: Upon start-up of the Infotainment system, the home screen appears stuck in the Initialising procedure when this scenario is evident a spinning wheel is visible (Figure 1). Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started. Measure: If the spinning wheel persists functionality of the home screen can be returned by pressing the home button (Figure 2) |
| 2061343/1 | 2020-12-05. Service bulletin. EQUIPMENT. Rear centre armrest lid - Poor magnetic retention. Customer statement / workshop findings: Rear centre armrest lid has poor magnetic retention to the main armrest, this can lead to a crease in the leather (Figure 1). Technical background: Rear centre armrest lid has poor magnetic retention to the main armrest |
| 2061195/1 | 2020-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051562/6 | 2020-12-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2060432/2 | 2020-11-07. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. New Continental GT/GTC and New Flying Spur - Exhaust Flap - Diagnostic Trouble Code. Customer statement/workshop findings: Warning lamp illuminated on Driver Instrument Panel (DIP) Drive system fault. Contact your Bentley dealer displayed on DIP Technical background: The root cause of Exhaust Flap Control Unit malfunction is electrical shorting of the commutator segments, this is caused by an accumulation of Sludge within the Control Unit. A DTC is stored when the respective Control Unit does not move through its full range of motion. |
| 2053177/13 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2056950/5 | 2020-11-07. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Telephone interference. Customer statement/workshop findings When using a mobile telephone via a Bluetooth connection the audio quality is poor due to interference Technical background Customer complaint of poor audio quality due to interference when using a mobile telephone via a Bluetooth connection, the original right hand side (Passenger) microphone should be replaced for an omni-directional microphone, a software update to 5F - Infotainment control unit 1 must also be conducted after the replacement microphone is fitted |
| 2058173/2 | 2020-11-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Electrical switch replacement guidelines. Customer statement/workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2058516/2 | 2020-11-07. Service bulletin. STRUCTURE; EQUIPMENT; FUEL SYSTEM, GASOLINE. Ticking noise from the rear cabin area. Customer statement/workshop findings: Ticking noise can be heard from inside the rear of the cabin when sitting in the rear seats Technical background: The noise can be heard when the engine is at operating temperature, after a drive cycle or an extended idle period, the noise is most evident with the armrest lowered with all electrical consumers switched off. The ticking noise occurs when the purge system is in operation, the vibrations emitted from the purge valve are then amplified through the fuel pipes to the rear of the vehicle. This is normal operation and no further investigation work is required as the vehicle is operating to specification. |
| 2060605/3 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. New Flying Spur - Rear Entertainment - Component Protection. Customer statement / workshop findings: Rear Entertainment display screen shows Component Protection Active. Diagnostic Trouble Code (DTC) U110100 Component Protection Active stored within 004E (Display/Control head HR) and/or 005E (Display/Control Head LH). Technical background: This concern is currently under investigation. |
| 2055580/4 | 2020-11-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Rotating Display - Fault Diagnosis. Customer statement/workshop findings Various rotating display operational complaints or noises. Technical background Follow the measure section of this TPI that relates to your customer complaint. Measure: Follow the below instructions that relates to your customer complaint. |
| 2055846/3 | 2020-11-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Infotainment screen turns red sporadically. Customer statement/workshop findings: Infotainment screen turns red sporadically (Figure 1) Technical background: Refer to Measure section of this TPI |
| 2055772/3 | 2020-11-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery conditioner inoperative. Customer statement / workshop findings: Technical background: Corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts. Measure: Check for corrosion on the contact surfaces of both the charger socket and charger lead. |
| 2053170/6 | 2020-11-05. Service bulletin. POWER TRAIN; EQUIPMENT; ENGINE; ELECTRICAL SYSTEM. Gear shift optimisation procedure - W12 TSI only. Customer statement / workshop findings: Customer reporting dissatisfaction with transmission shift quality in various driving conditions Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non- approved aftermarket modifications conducted including the modification of the engine control modules ( chip tuning) Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further repairs relating to the shift quality complaint Technical background: IMPORTANT: To allow the engine and transmission to adapt to the customers driving style the vehicle MUST either have covered at least 1000 miles/1600 Km or must have been used over a six week period (which ever occurs first) before carrying out the instructions within this TPI |
| 2058411/2 | 2020-11-05. Service bulletin. EQUIPMENT; SEAT BELTS. Seat belt buckle stop button - Missing. Customer statement / workshop findings: Seat belt buckle stop button missing Technical background: The seat belt buckle stop button should be evident as shown in Figure 1 |
| 2051526/5 | 2020-11-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; STRUCTURE. Rotating screen alignment. Customer statement / workshop findings: The chrome brightware strip on the veneer face fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels. In addition, the gapping and fit between the veneer face fascia panel of the BRD and the passenger and drivers side fascia panels may differ from one side to the other. Technical background: The chrome brightware strip is fixed to the veneer face fascia panel with no separate adjustment and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance. Rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels. |
| 2052349/5 | 2020-11-04. Service bulletin. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; SEAT BELTS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Front seatbelt - Diagnostic Trouble Codes - B130474 and/or B130574. Customer statement / workshop findings Diagnostic Trouble Codes (DTCs) evident in Address: 0015 System name: 15 - Airbag Control Module B130474: Left front seat belt tensioner control module Actuator deviated B130574: Right front seat belt tensioner control module Actuator deviated The DTCs can be evident if the occupant uses a dummy seat belt buckle, the occupant may use the dummy seat belt buckle to prevent a warning light or audible warnings Technical background Dummy seat belt buckles of any description MUST NOT be used under any circumstances, Figure 1 shows an example of a dummy seat belt buckle |
| 2058837/2 | 2020-11-04. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. DTC's C135DF0 and/or C12F000 evident within the Steering rack and power steering control unit (J500). Customer statement / workshop findings: DTC's C135DF0 and/or C12F000 evident within the Steering rack and power steering control unit (J500) Diagnostic address 44 Technical background: Refer to the Measure section of this TPI |
| 2051511/5 | 2020-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Mood lighting. Customer statement / workshop findings: Mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all. Technical background: Refer to the Measure section of this TPI |
| 2051519/7 | 2020-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement/workshop findings: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic, for example: B108D09: Right temperature flap positioning motor - Component defect Technical background: The HVAC motor/s can become jammed causing HVAC operation issues. |
| 2058423/4 | 2020-11-03. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. New Continental GT/GTC, New Flying Spur and Bentayga Speed - Low Oil Pressure Warning During Early Vehicle Life Customer statement/workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure -Lower limit not reached stored in the Master Engine Control Unit (ECU) Technical background: CAUTION: DO NOT CONTINUE WITH THIS DOCUMENT IF THE ENGINE EXHIBITS ANY ABNORMAL MECHANICAL NOISE OR HAS AN ENGINE LUBRICATING OIL LEAK SEEK FURTHER ADVICE THROUGH A NEW OR EXISTING DISS QUERY |
| 2057978/4 | 2020-11-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified running-in periods consume more oil during the running-in period, and the oil consumption will stabilize after the running-in period. Refer to the Owners Manual for specific running-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Certain driving conditions may negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for example: stop and go traffic with extended idle periods. |
| 2060557/1 | 2020-10-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Wifi function not activated within the TSR (SC 20/24). Technical background The Touch Screen Remote (TSR) is unable to determine its current Wifi state, the TSR Wifi should be activated by ODIS during PDI process (for example), However previous ODIS versions do not allow this, leaving some TSR features unavailable Once activated, more features are available, for example the ability to change the Media and the Radio station from the TSR. NOTE: Please see the onward examples regarding Wifi activation confirmation for New Flying Spur and Bentayga New Flying Spur NOTE: Figures 1 and 2 are examples only, the image may look different depending on the specification of the audio system Referring to Figure 1 - The red cross shows an example of a partially functional TSR (Without Wifi activation Please Note - The Function currently not available message ) |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.