Service bulletins for the 2020 Bentley Flying Spur
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
710 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 2061566/1 | 2021-01-08. Service bulletin. ELECTRICAL SYSTEM. During PDI - Unable to complete the set-up of Connected Services. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection ( PDI) Unable to complete set-up of Connected Services at PDI And/or The SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete. Technical background: Refer to the Measure section of this TPI |
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| 2061537/1 | 2021-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. Infotainment home screen - Loading messages visible on start up in multiple tiles. Customer statement/workshop findings: Upon start-up of the Home screen, loading messages can be seen in some or all of the tiles (Figure 1). Technical background: A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple pages of external data that can be associated with each individual tile. Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in loading than other tiles this is due to the amount of external data required to display the relevant information. |
| 2061536/1 | 2021-01-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; ELECTRICAL SYSTEM. Infotainment screen stalls at Initialising. Customer statement/workshop findings: Upon start-up of the Infotainment system, the home screen appears stuck in the Initialising procedure when this scenario is evident a spinning wheel is visible (Figure 1). Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started. Measure: If the spinning wheel persists functionality of the home screen can be returned by pressing the home button (Figure 2) |
| 2058354/3 | 2020-12-05. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Flying Spur - Flying B Mascot. Customer statement / workshop findings: This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Flying B functionality, poor finish and damage concerns. |
| 2061362/1 | 2020-12-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Engine intermittently fails to start. Customer statement: Customer unable to intermittently start the engine with the start button. Workshop findings: DTC - B143C29: Access/start authorization button, Range/Performance stored within address 46 -Convenience system central control unit Technical background: Refer to the Measure section of this TPI |
| 2061195/1 | 2020-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051562/6 | 2020-12-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2060432/2 | 2020-11-07. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. New Continental GT/GTC and New Flying Spur - Exhaust Flap - Diagnostic Trouble Code. Customer statement/workshop findings: Warning lamp illuminated on Driver Instrument Panel (DIP) Drive system fault. Contact your Bentley dealer displayed on DIP Technical background: The root cause of Exhaust Flap Control Unit malfunction is electrical shorting of the commutator segments, this is caused by an accumulation of Sludge within the Control Unit. A DTC is stored when the respective Control Unit does not move through its full range of motion. |
| 2053177/13 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2061064/1 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Secondary air injection - Missing ODIS data. Customer statement / workshop findings: Not all data for the secondary air injection operation is available when using ODIS Technical background: Data is only available for four of the eight secondary air monitors on each cylinder bank therefore some test plans and related tasks are not currently available |
| 2056950/5 | 2020-11-07. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Telephone interference. Customer statement/workshop findings When using a mobile telephone via a Bluetooth connection the audio quality is poor due to interference Technical background Customer complaint of poor audio quality due to interference when using a mobile telephone via a Bluetooth connection, the original right hand side (Passenger) microphone should be replaced for an omni-directional microphone, a software update to 5F - Infotainment control unit 1 must also be conducted after the replacement microphone is fitted |
| 2058173/2 | 2020-11-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Electrical switch replacement guidelines. Customer statement/workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2060444/3 | 2020-11-07. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; ELECTRICAL SYSTEM. Emergency Assistance (SOS) - System Unavailable. Customer statement/workshop findings: Warning on Driver Instrument Panel (DIP): Auto SOS: fault. Function unavailable. Contact your Bentley dealer in conjunction with the Emergency Assistance (SOS) switch in the roof console illuminating Red. The warning message on the DIP remains when the Emergency Assistance (SOS) switch has returned to Green. Technical background: The warning Auto SOS: fault. Function unavailable. Contact your Bentley dealer is shown if there is an issue with the connection (signal strength) to the Emergency Assistance network, the warning will clear when the network signal strength improves. |
| 2060605/3 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. New Flying Spur - Rear Entertainment - Component Protection. Customer statement / workshop findings: Rear Entertainment display screen shows Component Protection Active. Diagnostic Trouble Code (DTC) U110100 Component Protection Active stored within 004E (Display/Control head HR) and/or 005E (Display/Control Head LH). Technical background: This concern is currently under investigation. |
| 2060688/3 | 2020-11-06. Service bulletin. SUSPENSION; ELECTRICAL SYSTEM. New Flying Spur - Knock noise from rear of the vehicle. Customer statement / workshop findings: During light acceleration and/or braking to stop, a knock noise can be heard from the rear wheel arch area(s). The noise is most pronounced when seated in the rear of the vehicle. Technical background: Please refer to Video for TPI 2060688 on the Bentley Hub, should the symptom be as shown in the video, the operative MUST first conduct a full inspection of the suspension system, in particular the rear suspension system |
| 2059246/2 | 2020-11-06. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Buzzing/vibration from the left and/or right headlamp and/or DTCs C119C01-C119D01 stored - Matrix beam headlamp only. Customer statement / workshop findings: Buzzing noise may be evident from the left and/or right headlamp Workshop findings The following DTCs may also be evident in 00D6 Light control left 2 (Matrix beam) and/or 00D7 Light control right 2 (Matrix beam) C119C01 Fan for headlamp electrical error C119D01 Fan 2 for headlamp electrical error Technical background: Wiring harness routed incorrectly within the headlamp module at the rear of the headlamp, the noise and DTCs are evident due to the harness contacting the headlamp cooling fan |
| 2060645/2 | 2020-11-06. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE; LATCHES/LOCKS/LINKAGES. New Flying Spur - Boot open/close function inoperative. Customer statement / workshop findings Boot operational issues for example: The boot does not open or close as expected. Technical background: VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues Completed check list Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment Battery health - Print out of the results NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query |
| 2055580/4 | 2020-11-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Rotating Display - Fault Diagnosis. Customer statement/workshop findings Various rotating display operational complaints or noises. Technical background Follow the measure section of this TPI that relates to your customer complaint. Measure: Follow the below instructions that relates to your customer complaint. |
| 2055846/3 | 2020-11-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Infotainment screen turns red sporadically. Customer statement/workshop findings: Infotainment screen turns red sporadically (Figure 1) Technical background: Refer to Measure section of this TPI |
| 2055772/3 | 2020-11-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery conditioner inoperative. Customer statement / workshop findings: Technical background: Corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts. Measure: Check for corrosion on the contact surfaces of both the charger socket and charger lead. |
| 2053170/6 | 2020-11-05. Service bulletin. POWER TRAIN; EQUIPMENT; ENGINE; ELECTRICAL SYSTEM. Gear shift optimisation procedure - W12 TSI only. Customer statement / workshop findings: Customer reporting dissatisfaction with transmission shift quality in various driving conditions Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non- approved aftermarket modifications conducted including the modification of the engine control modules ( chip tuning) Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further repairs relating to the shift quality complaint Technical background: IMPORTANT: To allow the engine and transmission to adapt to the customers driving style the vehicle MUST either have covered at least 1000 miles/1600 Km or must have been used over a six week period (which ever occurs first) before carrying out the instructions within this TPI |
| 2059333/2 | 2020-11-05. Service bulletin. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Unable to open, or delay in opening the Drivers or Front passenger door from outside using the door handle (Keyless). Customer statement / workshop findings: Unable to open, or a delay in opening the driver or passenger front door from the outside of the vehicle when using the door handle (keyless entry) Technical background: In the event there is a customer complaint regarding the opening of the door from the outside of the vehicle when using the door handle (Keyless entry) please refer to the Measure section of this TPI |
| 2051511/5 | 2020-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Mood lighting. Customer statement / workshop findings: Mood lighting strip fixed on one colour regardless of which colour scheme is selected or not illuminated at all. Technical background: Refer to the Measure section of this TPI |
| 2051519/7 | 2020-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement/workshop findings: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic, for example: B108D09: Right temperature flap positioning motor - Component defect Technical background: The HVAC motor/s can become jammed causing HVAC operation issues. |
| 2054599/6 | 2020-11-03. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Headlamp operation issues. Customer statement / workshop findings: Headlamp operation issues Technical background: DTCs evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7) There are numerous static and intermittent DTCs which may be evident within the previously mentioned control units, ensure all steps within the Measure section are strictly adhered to |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.