Service bulletins for the 2014 Bentley Flying Spur
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
172 on file from NHTSA, as of 2026-10-19.
By type
By component
| 2039525/1 | 2020-07-28. Service bulletin. ELECTRICAL SYSTEM. Premium audio amplifier bass function check and replace (SC15/03) Technical background An electrical link located inside the premium audio amplifier may have been omitted when this is the case the bass response of the system is reduced Remedy A test CD is used to check the audio system. Systems found to be out of specification will require a replacement audio amplifier. Cars previously tested as a result campaign SC14/06, launched prior to amplifier availability, will have resulted in, a blue campaign completion mark to the front face of the audio amplifier where the amplifier was found to be functioning correctly or If a vehicle was found to have a defective amplifier a red identification mark was applied to the front face of the audio amplifier. The marks can be viewed on the amplifier adjacent to the starter battery (see Figure 10). Therefore any vehicle in the applicable vin list that has a red mark on the audio amplifier or because the car did not have SC14/06 applied has no relevant mark, but is applicable to this campaign, will require this campaign (SC15/03) |
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| 2053177/10 | 2020-07-07. Service bulletin. ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2059219/1 | 2020-05-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. Speaker distortion/vibration at high volume replacement guidelines (Standard audio systems). Customer statement/workshop findings: Speaker distortion and/or vibration at high volume from the front doors, rear quarters or the rear doors depending on model variant Technical background: Refer to the Measure section of this TPI |
| 2035952/3 | 2020-03-03. Service bulletin. ELECTRICAL SYSTEM. Battery monitor control unit software update (SC13/21) Technical background: The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced functionality of the park brake release switch Remedy: Revised software has been developed and introduced from VIN SCBEA5ZAXEC090231. This software can be loaded into the control unit by using the attached Software Version Management (SVM) code via the SVM system |
| 2035328/2 | 2020-03-03. Service bulletin. EQUIPMENT. Flying Spur HVAC Refrigeration Pipe Clip Replacement - Corrosion (SC14/02) Technical background: Extended durability trials have identified corrosion on the outside of the air conditioning pipe where it passed through the left hand front wheel arch area. This corrosion is only evident at the clipping point and is associated with the use of stainless steel clips. In extreme cases the corrosion would compromise the pipe integrity and result in refrigerant loss. Remedy: Clips that do not promote this type of corrosion are now specified. The procedure details the pipe inspection, and if required the corrective action necessary before fitting the three replacement clips |
| 2035952/4 | 2020-03-03. Service bulletin. ELECTRICAL SYSTEM. Battery monitor control unit software update (SC13/21) Technical background: The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced functionality of the park brake release switch Remedy: Revised software has been developed and introduced from VIN SCBEA5ZAXEC090231. This software can be loaded into the control unit by using the attached Software Version Management (SVM) code via the SVM system |
| 2036281/1 | 2020-03-03. Service bulletin. SEATS; ELECTRICAL SYSTEM. Rear seat lumbar memory function - abnormal Customer statement / workshop findings: The rear seat lumbar/lumbar massage do not function as expected via the memory function Technical background: An error in the pneumatic plumbing and a software anomaly can cause the rear seat lumbar system to run continuously once the memory button is pressed Measure: On receipt of a qualified customer complaint in respect to rear lumbar function running continuously then both rear lumbar assemblies can be replaced. |
| 2037366/1 | 2020-03-03. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Technical background: Vehicle keys can be supplied in two Generation types, they are as follows: Generation 1 Generation 2 It has been identified that a number of cars may have a mismatch between the Generation of keys and the Generation of the entry and start authorisation control unit -J518- Carry out the instructions to clarify the key Generation matches the Generation of the entry and start authorisation control unit -J518- Generation 1 keys should be paired with a Generation 1 control unit -J518- Generation 2 keys should be paired with a Generation 2 control unit -J518- Should a mismatch be detected for example: Generation 2 key with a Generation 1 control unit -J518- (or reverse) instructions are detailed within this procedure to match the two components. Remedy: This campaign must be carried out on all applicable vehicles within the specific VIN range to ensure all affected vehicles are checked and repaired as detailed within the onward instructions. |
| 2027022/5 | 2020-03-03. Service bulletin. STEERING. New Continental GT - GTC and Flying Spur - Steering wheel noise Customer statement / workshop findings Chafing/grinding noise from the steering wheel/steering column area. Technical background The chafing/grinding noise occurs when turning the steering wheel from lock to lock. The noise is not always evident throughout the full cycle. The noise is due to the multi-function switch coupling contacting the inner face of the steering cowl. Follow all instructions within the Measure section of this TPI. |
| 2058173/1 | 2020-02-08. Service bulletin. ELECTRICAL SYSTEM. Electrical switch replacement guidelines Customer statement / workshop findings: Electrical switch suspected as defective This TPI is not applicable to suspected faulty control units or any component related to the passive restraint system in particular the airbag system Technical background: Prior to replacing an electrical switch refer to the Measure section of this TPI |
| 2028808/3 | 2020-01-17. Service bulletin. ENGINE AND ENGINE COOLING. Service info: Engine oil Specific oil type and oil consumption dealer reference Customer statement / workshop findings: Engine oil level requires top up between services Technical background: The introduction of the Bentley Continental GT V8 brings a new engine to the Bentley family. This all new 4.0 litre V8 twin turbo joins the 6.0 litre W12 in the Continental range with the 6.75 litre V8 reserved for the Mulsanne. Each of these three engines had individual design criteria producing unique driving characteristics as a result each have individual lubrication requirements and oil consumption statistics. With the 4.0 litre V8 comes a new oil to Bentley - this new engine lubricant must only be used in the 4.0 litre V8. The use of the correct oil for each engine is critical to its continued performance, reliability and ultimately warranty. Therefor the workshop manual should always be the first point of reference ensuring the correct lubricant is used for each specific model year and engine type |
| 20393814/4 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM. Rear Seat Entertainment - field update (SC15/09) Technical background: A number of Rear Seat Entertainment (RSE) functions were unavailable for release at vehicle launch To enable the complete suite of functions a software update is available. NOTE: This campaign supersedes the previous TPI 2039770 Rear Seat Entertainment - optional upgrade. The kit content for TPI 2039770 contained memory stick part number WT10336. This must be discarded and replaced with memory stick part number WT10336A before carrying out this campaign. Vehicles that have previously had TPI 2039770 performed do not require this campaign. Remedy: All vehicles fitted with RSE at time of manufacture up to VIN SCBEC9ZA0FC047407 should have the RSE system updated using the process detailed in this document |
| 2037452/1 | 2020-01-17. Service bulletin. SEATS:MID/REAR ASSEMBLY; ELECTRICAL SYSTEM. Rear seat occupants user interface - Touch Screen Remote no function and self-ejects Customer statement / workshop findings: Touch Screen Remote (TSR) does not function (lock up) and ejects from the charging station at 30 second intervals or a Diagnostic Trouble Code (DTC) 4062 is reported in J524 after (as a result of) changing a related component in the system. Measure: Cars prior to VIN SCBEN53W9EC095610 that exhibits the deep sleep failure to recover can have the TSR remote replaced. No other parts should be replaced in respect to this failure. The replacement TSR should contain either SW0074 or SW0077. |
| 2037363/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM; SEATS. Flying Spur - Front Seat Rail - Proximity Sensor Check (SC14/15) Technical background: The front seat proximity sensors are located under both front seats at the front of the inner seat rail. The screw which secures the front right hand seat proximity sensor (Figure 1) and the screws which secure the left hand front proximity sensor and proximity sensor bracket (Figure 2) require replacing using a later specification part. Remedy: This campaign must be carried out on all applicable vehicles within the specific VIN range to ensure all affected vehicles are checked and repaired as detailed within the onward instructions. |
| 2036927/1 | 2020-01-17. Service bulletin. STRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Flying Spur - sunroof wind noise Customer statement / workshop findings: Wind noise from sunroof when in the closed position Technical background: Position of glass element in sunroof not optimised for wind noise reduction Measure: In the event of a qualified customer concern relating to wind noise from the closed sunroof then consider including the following glass setting procedure into your investigation |
| 2050542/4 | 2020-01-09. Service bulletin. EXTERIOR LIGHTING. Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical Background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar. |
| 2056407/2 | 2020-01-09. Service bulletin. STEERING; SUSPENSION. Condition: Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if any TPIs are applicable to the customers complaint/issue, should an applicable TPI be available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required) For correct diagnosis and repair, the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2051187/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Condition: Poor engine running, reduced power, engine warning lamp illuminated. Technical Background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfires. Service: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2056582/2 | 2020-01-09. Service bulletin. STRUCTURE. Condition: Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if there are any TPIs which are applicable to the customers complaint/issue if there is an applicable TPI available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required). For correct diagnosis and repair the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2052785/4 | 2020-01-09. Service bulletin. SERVICE BRAKES, HYDRAULIC. Condition: Customer statement: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Technical Background Brake noises can be attributed to many causes. Eight of the most common causes are: 1. Brake discs or pads are close to their wear limit. 2. New brake pads and/or discs have not been properly bedded in after installation. 3. Aftermarket pads or discs are installed. 4. There is debris such as small stones, grit, road salt or sand between the brake disc and pad. 5. Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time (Figure 1). 6. Discs have a groove in them (Figure 2) 7. There is chemical contamination on the braking surface of the disc due to a wheel or tyre cleaner being sprayed directly onto the disc (Figure 3). 8. There are pad marks on the brake disc as a result of the brake pad material transferring to the discs. This can occur when a vehicle has been stood for long periods of time in a wet or snowy environment (Figure 4). |
| 2053177/6 | 2020-01-09. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2053492/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION. Condition: The front and/or rear suspension appears to have dropped. Technical Background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoirs. This includes potential air leak points on the air springs and also the locations of an air leak that can be repaired without the need to replace an air spring. Please follow and complete the check list within the Measure section of this TPI to help in diagnosing the issue (the check list does not need to be sent as an attachment should a DISS technical query be raised) . Should a leak be found from an air spring, compressor, valve unit or reservoir, please raise a DISS technical query and include as much information as possible including photograph/s of the leak/s location. Once the DISS ticket has been submitted please await clarification from your TSC before commencing with replacing any of the suspected faulty air springs. Mandatory reporting is applicable for all air spring related issues. |
| 2051562/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Condition: 12 Volt Battery test instruction Technical Background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2053177/5 | 2020-01-09. Service bulletin. EQUIPMENT. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Measure: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2054888.1 | 2019-07-01. Service bulletin. ENGINE. Lateral valve guide - Diagnosis requirements - W12 engine only |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.