Service bulletins for the 2020 Bentley Continental
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
905 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Body and frame are shown. Show all
| 2063926/1 | 2021-08-07. Service bulletin. STRUCTURE. New Continental GTC - Header flap - Cord replacement (SC21/24). Technical background: The right and left hand convertible header flaps are operated by individual cords. A small batch of header flap cords were manufactured out of specification (to short) During operation, the out of specification cords pull against the eyelet, this can result in damaged/broken eyelets (Figure 1) the cord then becomes detached from the flap, resulting in a clash condition between the flap and the top of the header trim panel. |
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| 2063992/1 | 2021-08-07. Service bulletin. STRUCTURE. New Continental GTC - Wind noise between 50 - 70 mph - Above the driver/front passengers head. Customer statement / workshop findings: When the convertible roof is closed, wind noise can be heard above drivers/front passengers head, when driving at approximately 50-70 mph Technical background: The issue in some cases can be related to the roof frame seal |
| 2052394/13 | 2021-08-06. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom |
| 2052394/12 | 2021-08-06. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES. Driver/Passenger door latch creak on close. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom |
| 2051526/6 | 2021-07-02. Service bulletin. STRUCTURE. Rotating screen alignment. Customer statement / workshop findings: The chrome brightware strip on the veneer face fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels. In addition, the gapping and fit between the veneer face fascia panel of the BRD and the passenger and drivers side fascia panels may differ from one side to the other. Technical background: The chrome brightware strip is fixed to the veneer face fascia panel with no separate adjustment and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance. Rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels. |
| 2052431/6 | 2021-07-02. Service bulletin. STRUCTURE. New Continental GT and GTC - Rattle / Buzzing Noise - Head-Up display. Customer statement / workshop findings: Rattle / buzzing noise from Control Unit for Head-Up display - dashboard upper trim panel. Technical background: Several known conditions may cause Rattle / buzzing noise from dashboard upper trim panels. - Relative movement between Control Unit for Head-Up Display and associated Trim Ring Figure 1 - Contact between the dashboard and dashboard upper trim panel. - Head-up Display internal fault |
| 2059651/3 | 2021-06-05. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. New Continental GTC - Heated Armrest - De-activates. Customer statement / workshop findings: Sporadic operation of Armrest Heating. Armrest Heating does not remain selected on the Infotainment Touch Screen. Technical background: If Armrest Heating is selected on the Infotainment Touch Screen it should remain configured as a preference - Figure 1. |
| 2062035/4 | 2021-05-06. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT and GTC- Repeat window drop glass concerns Customer statement: Incorrect operation of the drop door glass Workshop findings: DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings |
| 2062035/3 | 2021-04-08. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; STRUCTURE. New Continental GT and GTC- Repeat window drop glass concerns. Customer statement / workshop findings: Incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background: Confirm the following before proceeding: - A customer complaint of windows failing to close correctly with a loss of Basic Settings DTC is evident - The glass set is confirmed within specification as per Side glass to check procedure on Elsa Pro. A completed measurement table must be saved as this will be requested as evidence if a DISS query is raised - Window seals are checked and confirmed as no damage, splits or tears evident - Battery health condition must be confirmed as within specification, as per the applicable Elsa Pro Rep.Gr guidelines. Save an image of the battery printout should a DISS query needs to be raised Only proceed with the Measure section of this TPI once the above checks have been confirmed as within specification |
| 2062035/2 | 2021-04-08. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; STRUCTURE. New Continental GT and GTC - Repeat window drop glass concerns. Customer statement Repeated complaints from the customer regarding the incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background Confirm the following before proceeding: - A repeated customer complaint of windows not closing and loss of Basic settings is evident - Door control module Software Version is up to date as shown below in Table 1 - Glass set is confirmed to be within specification as per the Elsa pro side glass to check procedure - All window seals to be checked and confirmed that no damage is evident - Battery health condition must be confirmed as within specification as per the applicable Elsa Pro Rep.Gr guidelines |
| 2062622/1 | 2021-04-07. Service bulletin. EQUIPMENT; STRUCTURE. Water leak/wind noise diagnosis. Customer statement / workshop findings: Water leak/wind noise evident Technical background: The instructions within the Measure section should be followed to assist in the diagnosis of water leaks or wind noise |
| 2060652/3 | 2021-03-06. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. New Continental GT - Boot open/close function inoperative. Customer statement / workshop findings: Boot operational issues for example: - The boot does not open or close as expected. Technical background: VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues - Completed check list (as per the Measure section) - Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) - Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment - Battery health - Print out of the results |
| 2060120/3 | 2021-03-05. Service bulletin. STRUCTURE; EQUIPMENT; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. Convertible hood cannot close - Header trim flap eyelet broken. Customer statement / workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly (Figure 1) Technical background: A kit of parts to replace the right and left hand trim flaps is now available (Figure 2) NOTE: The trim flaps should be replaced in pairs |
| 2062257/1 | 2021-03-05. Service bulletin. STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. Keyless door entry does not work - Front Outside Door Handle - Touch Sensor DTC present within address 0046. Customer statement / workshop findings: Customer statement: Keyless entry does not work. Workshop findings: Front Outside Door Handle Touch Sensor open circuit DTCs present within address 0046. |
| 2052394/11 | 2021-01-08. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR. Driver/Passenger door power latch creak on close. Customer statement / workshop findings: Driver or Passenger door creak during the power latch Close function Technical background: Refer to the Measure section of this TPI Measure: Ensure the fault is as described within the Customer statement, refer to the video on the Bentley Hub referencing TPI 2052394/- |
| 2057730/2 | 2021-01-08. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Hands free boot not operating - Open and Close. Customer statement / workshop findings: Hands free boot not operating, the function to open and close the boot does not work NOTE: This TPI is only applicable to vehicles which were specified with the hands free boot open/close feature Technical background: Coding for the hands free boot function has not been enabled. Refer to the Measure section for further information regarding control unit coding changes to Address 46 - Central Module Comfort system - BCM2 (J393) |
| 2052394/10 | 2020-12-03. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. New Continental GT - New Continental GTC and Bentayga Driver/Passenger door power latch creak on close. Customer statement / workshop findings: Driver or Passenger door creak during the power latch Close function. Technical background: Refer to the Measure section of this TPI |
| 2060444/3 | 2020-11-07. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; ELECTRICAL SYSTEM. Emergency Assistance (SOS) - System Unavailable. Customer statement/workshop findings: Warning on Driver Instrument Panel (DIP): Auto SOS: fault. Function unavailable. Contact your Bentley dealer in conjunction with the Emergency Assistance (SOS) switch in the roof console illuminating Red. The warning message on the DIP remains when the Emergency Assistance (SOS) switch has returned to Green. Technical background: The warning Auto SOS: fault. Function unavailable. Contact your Bentley dealer is shown if there is an issue with the connection (signal strength) to the Emergency Assistance network, the warning will clear when the network signal strength improves. |
| 2060646/2 | 2020-11-06. Service bulletin. LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM; STRUCTURE. New Continental GTC - Boot open/close function inoperative. Customer statement / workshop findings Boot operational issues for example: The boot does not open or close as expected. Technical background VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues Completed check list Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment Battery health - Print out of the results |
| 2054229/4 | 2020-11-06. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Reverse camera image - Blurred. Customer statement / workshop findings: Reverse camera image on the infotainment screen is blurred, fogging is also noticeable on the inside of the reverse camera lens Technical background: Water ingress into the holder of the reverse camera can cause temporary fogging of the camera lens which may result in a blurred reverse camera image within the Infotainment screen The ingress is due to a displaced foam seal around the edge of the camera holder |
| 2058176/2 | 2020-11-06. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. Sun visor mirror cracked. Customer statement / workshop findings: Driver or passenger sun visor mirror cracked/broken Technical background Refer to Measure section of this TPI Measure: A clash can occur with the sun visor and the front seat (folded in forward most position) potentially resulting in a cracked mirror. On VIN applicable vehicles there is a software change in place (SC 19/22) to reduce the occurrence but does not completely eliminate it. |
| 2052431/4 | 2020-11-06. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT and GTC - Rattle / Buzzing Noise - Head-Up display. Customer statement / workshop findings Rattle / buzzing noise from Control Unit for Head-Up display - dashboard upper trim panel. Technical background Several known conditions may cause Rattle / buzzing noise from dashboard upper trim panels. Relative movement between Control Unit for Head-Up Display and associated Trim Ring figure 1. Contact between the dashboard and dashboard upper trim panel. Head-up Display internal fault |
| 2051748/8 | 2020-11-06. Service bulletin. STRUCTURE. New Continental GT - Wind noises. Customer statement / workshop findings: Customer statement: Wind noises at high speeds Workshop findings: Wind noises apparent at high speeds due to window glass settings/incorrectly fitted seals Technical background: Possible wind noises in the following areas shown in Figure 1 |
| 2052208/5 | 2020-11-06. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES. New Continental GT - Ski hatch difficult to latch/unlatch. Customer statement / workshop findings: The ski hatch lock is difficult to unlock and lock, the remote control key blade feels like it is jammed and cannot be turned easily or cannot be turned at all when inserted into the ski hatch lock Technical background: Due to tight tolerances the ski hatch mechanism fouls the upper ski hatch trim when closed/locked. The close proximity of the mechanism in relation to the hatch trim when closed/locked can create difficulty in opening/unlocking the hatch In the event the hatch cannot be unlocked/opened and the key is jammed, refer to Measure section - procedures 1 and 2 Refer to procedure 2 only if the ski hatch is open or can be opened |
| 2060652/2 | 2020-11-06. Service bulletin. STRUCTURE:BODY:TRUNK LID; ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. New Continental GT - Boot open/close function inoperative. Customer statement / workshop findings: Boot operational issues for example: The boot does not open or close as expected Technical background: VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues Completed check list Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment Battery health - Print out of the results NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.