Service bulletins for the 2013 Bentley Continental
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
320 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 2038562/1 | 2020-01-17. Service bulletin. SEAT BELTS. New Continental GT Convertible Front seat belt webbing twisted Customer statement / workshop findings Front seat belt webbing twisted Technical background The plastic seat belt webbing guide, a plastic moulding incorporated in the seat belt upper D loop assembly, may not have been fully clipped onto the metal D loop. When this is the case a twist in the seat belt webbing is possible Measure In the event of a twist being identified in a front seat belt then carry out the following check on that specific seat belt |
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| 2038035/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM. Continental Series, Flying Spur and Mulsanne - Main harness identification Customer statement / workshop findings: Should an issue be diagnosed or reported regarding any part of the vehicles main harness or engine harness resulting in a requirement to raise a DISS ticket, please follow all instructions within this TPI to ensure that your Bentley Motors Technical Service Centre (TSC) receives all required and relevant information. Technical background: In order for the Bentley Motors Technical Service Centre (TSC) to resolve any issues relating to the vehicles main harness or engine harness please follow the instructions within this TPI. Refer to Section 1 for the main vehicle harness identification label location Refer to Section 2 for the engine harness identification label location |
| 2038185/1 | 2020-01-17. Service bulletin. ENGINE AND ENGINE COOLING. New Continental GT V8T and New Continental GTC V8T - Oil filter by-pass valve (SC14/17) Technical background: This procedure should be conducted during an applicable service interval in which both the engine oil and engine oil filter require replacing. This procedure details the process which must be followed to determine correct fitment/presence of the oil filter pressure relief valve, there are three possible scenarios, as follows: I) The valve is fitted, and the orientation of the valve is correct II) The valve is fitted, however the orientation of the valve is incorrect III) The valve is not fitted Remedy: This campaign must be carried out on all applicable vehicles to ensure all affected VINs have all instructions within this procedure conducted. Customer notification |
| 2028808/3 | 2020-01-17. Service bulletin. ENGINE AND ENGINE COOLING. Service info: Engine oil Specific oil type and oil consumption dealer reference Customer statement / workshop findings: Engine oil level requires top up between services Technical background: The introduction of the Bentley Continental GT V8 brings a new engine to the Bentley family. This all new 4.0 litre V8 twin turbo joins the 6.0 litre W12 in the Continental range with the 6.75 litre V8 reserved for the Mulsanne. Each of these three engines had individual design criteria producing unique driving characteristics as a result each have individual lubrication requirements and oil consumption statistics. With the 4.0 litre V8 comes a new oil to Bentley - this new engine lubricant must only be used in the 4.0 litre V8. The use of the correct oil for each engine is critical to its continued performance, reliability and ultimately warranty. Therefor the workshop manual should always be the first point of reference ensuring the correct lubricant is used for each specific model year and engine type |
| 2042462/1 | 2020-01-17. Service bulletin. STRUCTURE. Hood replacement - right hand C post headlining guide Customer statement / workshop findings: Convertible roof issue that requires replacement headlining or hood assembly Technical background: In the event that a headlining or hood assembly has to be replaced for any reason then the following guide piece should also be fitted. Fitting this additional guide to control the headlining in the vicinity of the right hand C post will preserve the aesthetic of the replacement headlining in that area |
| 2041495/1 | 2020-01-17. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Misfiring, 4.0l TFSI Customer statement / workshop findings: Customer statement: Engine warning light on. Workshop findings: Event entry under diagnosis address 01: P0300 misfiring P030X - misfiring on cylinder X (X corresponds with cylinders 1-8) Technical background: Deviations in the country-specific fuel specifications can lead to carbon deposits on the injectors. If pronounced, these deposits can change the injection pattern and therefore influence the combustion in the cylinder. As a result the above event entries are logged in the engine control unit. |
| 2042334/1 | 2020-01-17. Service bulletin. STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. Gear knob loose Customer statement / workshop findings: Gearstick knob trimmed cap & / or gearstick knob trimmed body feels loose or is easily pulled apart from the gear lever assembly Technical background: The adhesive used to assemble the gearstick knob trimmed parts may not have been applied correctly |
| 2042104/1 | 2020-01-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns Customer statement / workshop findings: An improved feedback method is required should a complaint of telephone functionality / quality be reported. Technical background: A minimum standards document is required to capture an accurate description of customer telephone issues. Measure: The attached document should be completed and attached to the relevant DISS query, this will allow a full understanding of the customer complaint and the circumstances in which the complaint becomes apparent. |
| 2043616/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN. Engine and Gearbox control unit software update SC16/12) Technical background: Revised engine and transmission software. Remedy: Revised software has been developed. This software is to be loaded into the gearbox and engine control modules using the following process |
| 2043974/1 | 2020-01-17. Service bulletin. SUSPENSION. Replacing front wishbone links Customer statement / workshop findings: Front wishbone link requires replacement (lower lever). Technical background: Only new specification front rearward lower levers are available (containing U3 bush) Measure: Only lower levers containing U3 bush are now available If it is necessary to fit a replacement lower lever then ensure on completion that these levers have the same bush type do not fit U1 and U3 equipped lower levers on the same vehicle |
| 2042924/1 | 2020-01-17. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC. New Continental GT/GTC And Flying Spur - Brake Pad Wear Indicator Customer statement / workshop findings: Brake Pad Wear Indicator warning illuminated on the Drivers Instrument Panel. Brake Pad Wear Indicator cable is damaged. Technical background: The rear Brake Pad Wear Indicator cable is not currently available as an individual service item. Measure: On complaint of the Brake Pad Wear Indicator illuminating on the Drivers Information Panel, check the thickness of the brake pad linings Refer to Gr.46. Check the thickness of the brake pads Wheels removed. If the brake pads are in a serviceable condition, inspect the Brake Pad Wear Indicator cables for damage. Damaged rear Brake Pad Wear Indicator cables should be replaced. Damaged front Brake Pad Wear Indicator cables will require replacement brake pads. Refer to Gr.46, Front Brake Pads To Remove and Refit. |
| 2036134/3 | 2020-01-17. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. W12 Engine and Transmission Control Module Update (SC14/01) Technical background: New replacement software for the engine control modules and the transmission control module has been created to address customer satisfaction issues concerning driveability. Remedy: This Campaign must be carried out on all vehicles within the affected VIN range to ensure the latest specification engine and transmission software is installed. The software update within this campaign has been devised to ensure all W12 engine derivative vehicles within the specified VIN range have the latest level of software installed within the engine control modules and the transmission control module. |
| 2050542/4 | 2020-01-09. Service bulletin. EXTERIOR LIGHTING. Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical Background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar. |
| 2056407/2 | 2020-01-09. Service bulletin. STEERING; SUSPENSION. Condition: Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if any TPIs are applicable to the customers complaint/issue, should an applicable TPI be available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required) For correct diagnosis and repair, the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2051187/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Condition: Poor engine running, reduced power, engine warning lamp illuminated. Technical Background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfires. Service: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2056582/2 | 2020-01-09. Service bulletin. STRUCTURE. Condition: Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if there are any TPIs which are applicable to the customers complaint/issue if there is an applicable TPI available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required). For correct diagnosis and repair the attached Flowchart must be followed in conjunction with the Measure section of this TPI |
| 2052785/4 | 2020-01-09. Service bulletin. SERVICE BRAKES, HYDRAULIC. Condition: Customer statement: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Technical Background Brake noises can be attributed to many causes. Eight of the most common causes are: 1. Brake discs or pads are close to their wear limit. 2. New brake pads and/or discs have not been properly bedded in after installation. 3. Aftermarket pads or discs are installed. 4. There is debris such as small stones, grit, road salt or sand between the brake disc and pad. 5. Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time (Figure 1). 6. Discs have a groove in them (Figure 2) 7. There is chemical contamination on the braking surface of the disc due to a wheel or tyre cleaner being sprayed directly onto the disc (Figure 3). 8. There are pad marks on the brake disc as a result of the brake pad material transferring to the discs. This can occur when a vehicle has been stood for long periods of time in a wet or snowy environment (Figure 4). |
| 2053177/6 | 2020-01-09. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Condition: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical Background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Service: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2053492/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION. Condition: The front and/or rear suspension appears to have dropped. Technical Background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoirs. This includes potential air leak points on the air springs and also the locations of an air leak that can be repaired without the need to replace an air spring. Please follow and complete the check list within the Measure section of this TPI to help in diagnosing the issue (the check list does not need to be sent as an attachment should a DISS technical query be raised) . Should a leak be found from an air spring, compressor, valve unit or reservoir, please raise a DISS technical query and include as much information as possible including photograph/s of the leak/s location. Once the DISS ticket has been submitted please await clarification from your TSC before commencing with replacing any of the suspected faulty air springs. Mandatory reporting is applicable for all air spring related issues. |
| 2051562/5 | 2020-01-09. Service bulletin. ELECTRICAL SYSTEM. Condition: 12 Volt Battery test instruction Technical Background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI |
| 2053177/5 | 2020-01-09. Service bulletin. EQUIPMENT. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Measure: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken. |
| 2056392/1 | 2019-11-07. Service bulletin. ELECTRICAL SYSTEM. Customer statement / workshop findings: When selecting to update the date (Figure 1) and time (Figure 2) by GPS, the two features will no longer automatically update via GPS. Technical background: A reset to the GPS network has meant the automatic GPS date and time feature no longer functions. |
| 2036678-2 | 2019-09-23. Service bulletin. EQUIPMENT. Speaker Replacement - Diagnostic checks |
| 2047762-3 | 2019-07-29. Service bulletin. ENGINE AND ENGINE COOLING. Continental Series and Flying Spur - Camshaft Timing Over Advanced - V8T |
| 2054888.1 | 2019-07-01. Service bulletin. ENGINE. Lateral valve guide - Diagnosis requirements - W12 engine only |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.