Service bulletins for the 2021 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
757 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 2057460/3 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Bentayga Hybrid - Home Charging Unit. Customer statement / workshop findings: Charger for high voltage battery does not have charging cables connected. Technical background: The Bentley Home Charging Unit IC-CPD (In Cable Control & Protection Device) is used to charge the high voltage battery on Bentley Hybrid vehicles. There is a legal requirement for home charging units supplied to Customers to have the Vehicle Charge Cable connected, currently the home charge unit and charging cables are supplied as individual items, this does not meet the required standard certified by Intertek (Certification agency). |
|---|---|
| 2057988/6 | 2022-01-08. Service bulletin. EQUIPMENT; STRUCTURE. Bentayga Hybrid - Accessory Embargo. Customer statement / workshop findings Customer request to install fixed sill steps, deploying sill steps or Illuminated tread plates to Bentayga Hybrid vehicle. Technical background Due to the routing and proximity of high voltage cables it is strictly prohibited to install the following accessories on Bentayga Hybrid vehicles. - Fixed sill steps. - Deploying sill steps. - Illuminated tread plates NOTE: Tow bars cannot be fitted to Bentayga Hybrid vehicles due to certification IMPORTANT: Bentayga Styling Specification MUST NOT be fitted to Bentayga Hybrid vehicles from 19 to 20 Model year due to certification reasons However From 21 Model year onwards the Bentayga Styling specification can be fitted Note: Failure to observe these instructions may invalidate certain aspects of the vehicle warranty. In all instances, when placing an order for spare parts or accessories please refer to the electronic parts catalogue (ETKA) |
| 2060117/3 | 2022-01-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Bentayga Hybrid - AC charging timer does not function. Customer statement / workshop findings: The AC charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using timed charging there is a problem waking up the on board charger. Technical background: Currently in the event of an issue that causes the vehicle not wake correctly to begin charging at the requested time, the system cannot inform the customer that there has been an issue. Measure: With a confirmed Customer complaint of 'The AC charging timer does not function'. Check for a static event entry in the internal charger (address 00C6), if Diagnostic Trouble Codes (DTCs) are stored then these must be resolved. Otherwise, no further action is necessary, raise an information only DISS referencing this TPI. |
| 2065604/1 | 2022-01-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user |
| 2051045/4 | 2022-01-06. Service bulletin. EQUIPMENT; STRUCTURE. Night vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet. Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B) |
| 2063410/3 | 2022-01-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794) |
| 2061173/2 | 2022-01-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Infotainment screen goes blank - Connecting to apple CarPlay. Customer statement / workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1). Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query Please Note: There are instructions within the Measure section for both Wireless and Wired Connections |
| 2064824/3 | 2021-12-07. Service bulletin. STRUCTURE; ENGINE AND ENGINE COOLING; EQUIPMENT. Bentayga Hybrid - Left hand rear jacking block replacement and coolant pipe check (SC 21/38). Technical background Due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - Figure 1 (point A) the original left hand rear jack block must be replaced. Remedy - The left hand jack block requires replacement - A visual inspection of the high voltage system coolant pipe (situated adjacent to the left hand jack block) is required NOTE: Depending on the outcome of the inspection, the coolant pipe may require replacement (Refer the Work section) |
| 2064824/1 | 2021-12-07. Service bulletin. EQUIPMENT; STRUCTURE; ENGINE AND ENGINE COOLING. Bentayga Hybrid - Left hand rear jacking block replacement and coolant pipe check (SC 21/38). Technical background: Due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - Figure 1 (point A) the original left hand rear jack block must be replaced. Remedy: - The left hand jack block requires replacement - A visual inspection of the high voltage system coolant pipe (situated adjacent to the left hand jack block) is required NOTE: Depending on the outcome of the inspection, the coolant pipe may require replacement (Refer the Work section) |
| 2064680/2 | 2021-11-05. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Customer statement: High voltage system warning within the DIP. Workshop findings: DTC P060600 with symptom code 29313 is evident within address 51 - Electric drive Control unit (DTC cannot be cleared). Technical background: DTC P060600 with symptom code 29313 relates to an Active discharge counter error within address 51 (DTC cannot be cleared) In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: IMPORTANT: There are separate SVM codes and MUST be strictly applied as instructed: -4V051SW01 (MUST BE APPLIED FIRST) -4V0EDU01 (MUST BE APPLIED SECOND) |
| 2064460/1 | 2021-10-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; STRUCTURE. Customer statement / workshop findings: Rear side window blind/s do not operate from the individual switches and/or from the drivers door master switches. Technical background: The following most common failure modes should be considered before proceeding with the instructions within the Measure section -Rear blind/s do not operate following a CAN bus sleep -Rear blind/s do not operate if the switch operation is a prolonged hold instead of a Press and release operation -Rear blind/s do not operate following the loss of control module basic settings -Rear blind/s will also not operate if the Child Lock is on -Rear blind/s will cease to operate if there are repeated operations of the blind sufficient to trigger a fail safe mode (usually between 10 to 15 operations in a very short period) -As instructed within the owners handbook, the rear blind/swill not operate if window is in the lowered position -The blind will also not operate in extreme cold temperature for example -10 degrees Celsius or 14 degrees, Fahrenheit. VERY IMPORTANT: In the event that all the previous recommendations have been checked/confirmed and the issue is still evident, the operative should conduct a software parameter update to all four door control modules 0042, 0052, 00BB, 00BC to restore the functionality of the rear blinds. |
| 2063855/2 | 2021-10-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING; STEERING:STEERING CONTROL MODULE; LANE DEPARTURE; STEERING. Customer statement: Lane Assist and/or Traffic Assist are not functional. Workshop findings: DTC-B17B801- Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTCB17B804 -Steering Wheel Touch Recognition Control Module electrical error- evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5. Technical background PLEASE NOTE: Should the affected vehicle be post the following listed VINs -Bentayga - SJAA514V3MC036546 -New Continental GT/C and New Flying Spur - SCBB15ZG1MC088177 The operative MUST raise a DISS query and await feedback before conducting any further work. For all vehicles up to and including the afore mentioned VINs the operative should conduct the instructions within the Measure section. |
| 2062075/2 | 2021-10-06. Service bulletin. STRUCTURE; EQUIPMENT; ELECTRICAL SYSTEM. Owner's Handbook - Incorrect roof console image shown - Garage Door Opener (GDO) Condition: The Owners Handbook is showing an incorrect roof console image, highlighting the Garage Door Opener (GDO) programming switches for Bentayga 21MY vehicle derivatives NOTE: The (GDO) is an optional feature |
| 2056950/6 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Telephone interference Condition: When using a mobile telephone via a Bluetooth connection the audio quality is poor due to interference Technical Background: Customer complaint of poor audio quality due to interference when using a mobile telephone via a Bluetooth connection, the original right hand side (Passenger) microphone should be replaced for an omni-directional microphone, a software update to 5F - Infotainment control unit 1 mustalso be conducted after the replacement microphone is fitted |
| 2063410/2 | 2021-10-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: -MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis |
| 2061566/3 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection (PDI). Unable to complete set-up of Connected Services at PDI and/or the SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete. |
| 2061757/2 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement: Night vision warning lamp is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 Night vision control module. Technical background: IMPORTANT: In the event that the issue is evident and the vehicle is post the VINs shown below, a DISS query must be raised ensuring the following is attached to the query. -Detailed description in which the issue occurred, for example -Driving on a quiet road with no traffic, conditions were wet, the road had no street lighting. -Clear photographs showing the condition of the night vision camera and night vision camera lens. -Current and up to date ODIS log. However, should the vehicle be prior to the VIN cut off, the operative MUST carry out the instructions within the Measure section of this TPI. New Flying Spur New Continental GT and New Continental GTC (all vehicles from SCBCD13S1KC071068 are to specification). Bentayga (all vehicles from SJAAL14V0KC025622 are to specification). |
| 2053177/16 | 2021-10-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the document (loaded onto the Hub) regarding the DTC description and actions (if any) which should be conducted |
| 2050542/5 | 2021-10-05. Service bulletin. EXTERIOR LIGHTING:FOG LIGHTS; EXTERIOR LIGHTING; EQUIPMENT. Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. or 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar. |
| 2061344/5 | 2021-10-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. Rear brake pad - Shim installation (SC 20/32). Technical background: Fitment of shims to the rear brake pads, specific grease should also be applied to the "shims" Please Note: This is an ongoing exercise and therefore the latest VIN list can be found within the Bentley Hub Remedy: In high ambient temperatures in conjunction with low speed, low pressure brake vibration is dampened by the fitment of shims and grease |
| 2064321/1 | 2021-09-08. Service bulletin. STRUCTURE; EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER. Bentayga - Rear Jacking block fixings missing (SC 21/32). Technical background: The left and right hand rear jacking blocks are required to be fitted during the PDI process. The blocks are secured to the body using (x2) fixings per side. A small batch of kit bags were not supplied with any fixings (x4) in total. Remedy: Left and right hand rear blocks to be fitted using N911 512 01 (x4) |
| 2062667/1 | 2021-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Bentayga Speed - SVM update for Address 0017 - Dash Board - During PDI (SC 21/12) Technical background: Software update required to diagnostic address 0017 Dash Board. Remedy: SVM coding is now available for address 0017 Dash Board The update is required to eliminate a communication related message from appearing within the DIP as shown in Figure 1 |
| 2062626/1 | 2021-04-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING. DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: - DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: Refer to the Measure section of this TPI |
| 2062365/1 | 2021-04-08. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Bentayga Hybrid DTC P103A00 evident Engine Oil Fuel Portion Too High. Customer statement: - Warning message within the DIP - The message asks the customer to warm up engine accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Technical background: The warning is caused by the level of unburnt fuel in the engine oil. This value is calculated by the Engine Control Module (ECM) and is based on the driver usage pattern The more cold starts the Internal Combustion Engine (ICE) is exposed to the higher the chance of fuel making its way into the engine oil via the cylinders When the fuel calculation reaches the pre-programmed amount this then causes the DTC to be triggered |
| 2060081/2 | 2021-04-07. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Bentayga - Fuel Gauge - Guided Fault Finding DTCs B103E1B and/or B10581B evident within address 0046. Customer statement: Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. And/or Workshop findings: The following DTCs could be evident within diagnostic address 0046 – Comfort System Central Control Module - B103E1B: Fuel level sensor 1 Resistance too high - B10581B: Fuel level sensor 2 Resistance too high |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.