Service bulletins for the 2020 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
753 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 2050334/7 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING. Ticking noise from engine bay. Customer statement / workshop findings: Ticking noise emanating from rear of Bank 1 cylinder head Technical background: Noise from failed vacuum pump. Measure: A specific vacuum pump failure is known to create a ticking noise. This ticking noise, on initial inspection, is easily misinterpreted as a fault in the valve train or fuel injector, when in reality it is more likely to be produced by a defective vacuum pump. Therefore always ensure that this type of noise is identified precisely using a stethoscope. Specifically use the stethoscope to check the vacuum pump located at the rear of Bank 1 cylinder head, when this is found to be the origin of the noise then change the vacuum pump and retest. |
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| 2049586/8 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Misfiring, W12 TSI - Excessive carbon build up cylinder leakage. Customer statement / workshop findings: Customer statement: Emission control warning signal displayed, engine misfire Workshop findings: Event entries in engine control unit relating to cylinder misfires excessive carbon build up to leading to cylinder leakage and spark plug foul. Technical background: Deviations in the country-specific fuel specifications can lead to carbon deposits on the injectors. If pronounced these deposits can lead to spark plug fouling, cylinder leakage and fouled injectors all influencing combustion in the cylinder. As a result the above event entries are logged in the engine control unit. Measure: - Follow the Misfire best practice TPI 2051187 in order to confirm that the root cause of the misfire is excessive cylinder carbonisation leading to excessive cylinder leakage/fouling |
| 2036678/4 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM. Speaker Replacement - Diagnostic checks. Customer statement / workshop findings: Audio output from speakers is distorted Technical background: There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. Production change: All speakers are subjected to a dynamic test and the individual results recorded for future reference |
| 2051519/9 | 2021-10-05. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic (Intermittent) The Event memory entries (DTCs) shown within the Header data of this TPI are included as examples Technical background: The HVAC motors can become defective causing HVAC operational issues IMPORTANT: The following instructions should only be carried out on receipt of a valid customer complaint Or The operative is conducting EB28 or EB29 and issues are evident |
| 2051219/6 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. W12 TSI Camshaft Phaser Position Related DTC. Customer statement / workshop findings: Customer reporting Emission Control Warning Indicator displayed. Engine running rough. |
| 2051187/6 | 2021-10-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: Poor engine running, reduced power, engine warning lamp illuminated. Technical background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfire. Measure: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place. |
| 2033864/6 | 2021-10-04. Service bulletin. WHEELS. Customer statement / workshop findings: Unable to remove Accessory valve caps, Figure 1 shows an example of the caps. Technical background: We have observed instances where the caps have been difficult to remove once fitted, the issue is caused by corrosion. The valve stem itself is made from aluminium and the accessory valve caps are chromium plated brass, it is possible under certain environmental conditions, particularly winter road salt, for corrosion to take place between these dissimilar metals. Measure: The solution is to apply a thin smear of silicon-based grease, such as Dow Corning high vacuum grease, to the external threads of the valve stem prior to fitting the accessory valve cap. Grease should be applied any time the cap is removed and grease is not evident |
| 2028808/5 | 2021-10-04. Service bulletin. ENGINE AND ENGINE COOLING. Service info: Engine oil Specific oil type and oil consumption reference. Customer statement / workshop findings: Engine oil level requires top up between services Technical background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering |
| 2064404/1 | 2021-10-04. Service bulletin. SERVICE BRAKES, HYDRAULIC. Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: Complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh/12mph Technical background: Refer to the video on the Bentley Hub referencing TPI 2064404/- The noise is the ABS control unit performing a self-test diagnostic routine If the complaint noise is as shown in the video, the customer should be advised that this is normal and expected behaviour |
| 2063406/2 | 2021-10-04. Service bulletin. SERVICE BRAKES, HYDRAULIC. Rear brake squeal (5 KHz) Non CSiC brakes only. Customer statement / workshop findings At low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 - Obtain a clear recording using WT 10437 - Carry out an inspection of the brake system to confirm the brake system components are serviceable as per Elsa pro guidelines - Confirm if the brake shim kit (36A 698 219) has previously been fitted to the rear brake pads (As per TPI 2046299/-) |
| 2056407/3 | 2021-10-04. Service bulletin. STEERING; SUSPENSION. Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system |
| 2055321/2 | 2021-09-04. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Bentayga W12 - DTC 310B00 - Low fuel pressure regulation. Customer statement / workshop findings: Engine stalling when the engine is started from cold (at idle) Or after a delayed cold start. These issues can trigger DTC 310B00: Low Fuel Pressure regulation, Fuel pressure outside specification The following symbol can also be displayed on the Driver Instrument Panel (DIP) in conjunction with an error message start/stop unavailable |
| 2053348/4 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. W12 Engine management light on - Turbocharger speed sensor DTCs stored. Customer statement / workshop findings - The engine management light is on. Workshop findings: The customer statement can be reproduced. Either of the following DTCs are stored in address 01 Engine Control Module 1 or address 11 Engine Control Module 2 |
| 2062080/3 | 2021-08-07. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Bentayga V8 Kovomo - Fuel Pressure Regulation. Customer statement / workshop findings Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: - P310B00 with symptom code 2636 - Low Fuel Pressure Regulation Low Fuel Pressure Regulation - P014800 Fuel Deliver Error - P019100 Fuel Rail pressure Sensor A Circuit Range/Performance - Misfire DTCs There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues Technical background In the event the customer complaint relates to the following: - Customer experienced poor start up - proceed with the remaining instructions |
| 2063657/1 | 2021-08-07. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. P245000 - EVAP System Switching Valve A Performance/Stuck Open DTC logged - Bentayga V8 Kovomo. Customer Statement: Emission control system warning light illuminated within the DIP (Figure 1). Workshop findings: DTC P245000 - EVAP System Switching Valve A Performance/Stuck Open - With symptom code 11952 Technical background: Refer to the Measure section of this TPI |
| 2064093/1 | 2021-08-07. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; STRUCTURE. Loss of the EV Mode Active Pedal Detent Feature. Customer statement / workshop findings Loss of the EV Mode Active Pedal Detent feature on the vehicle. No force can be felt by driver when passing through the EV Mode threshold during the trajectory travel of the accelerator pedal TIP: Please also refer to the Owners handbook regarding accelerator pedal feedback response before commencing with the instructions within the Measure section. Technical background Software update for 0697 - Active accelerator pedal is available (slave Control unit of 0001 - ECM1) |
| 2054862/6 | 2021-08-07. Service bulletin. SERVICE BRAKES, HYDRAULIC. Front brake squeal - 1.8 KHz to 1.9 KHzCustomer statement / workshop findings Front brake squeal with a frequency of 1.8 KHz to 1.9 KHz Technical background Modified front brake Callipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front callipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre modified to fit around the absorber. |
| 2048616/9 | 2021-08-06. Service bulletin. STEERING; SUSPENSION. Creaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: Creaking noise from the front suspension when manoeuvring Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2048616/- TIP: When listening to the sound file the noise can be heard from between 0 and 3 seconds The noise present in the sound file is caused by defective Lower suspension lever - Rear - Hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances - When performing parking manoeuvers with the brake applied - When steering from lock to lock with the vehicle in motion and the brake applied - When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump) If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file Refer to the instructions within the Measure section of this TPI |
| 2062261/2 | 2021-08-06. Service bulletin. ELECTRICAL SYSTEM; SUSPENSION. Bentayga - Air suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) - C103B13 - 3145909 - Solenoid for level control system Open circuit - C104707 - 3211279 - Level control valves mechanical malfunction |
| 2046299/12 | 2021-08-06. Service bulletin. SERVICE BRAKES, HYDRAULIC. Bentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer |
| 2046299/11 | 2021-08-06. Service bulletin. SERVICE BRAKES, HYDRAULIC. Bentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer |
| 2063954/1 | 2021-08-06. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Engine warning light illuminated within the DIP during acceleration - DTC P029900 evident - W12 TSI only Customer statement: Engine warning light and max engine speed 4000 rpm warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (During boost) Workshop findings: DTC P029900 evident within the engine control unit/s Technical background: One of the turbochargers may not be achieving full boost, the issue can be related to a poor connection between the applicable boost pressure valve vacuum solenoid and the signal wire to the applicable Engine Control Module (ECM) leading to a lack of vacuum supplied to the waste- gate when under load In the event the afore mentioned symptoms are evident the operative should refer to the instructions within the Measure section of this TPI in conjunction with Rep.Gr 21 - Boost pressure valve vacuum solenoid (to assist identifying the component location) |
| 2052394/13 | 2021-08-06. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom |
| 2052394/12 | 2021-08-06. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES. Driver/Passenger door latch creak on close. Customer statement / workshop findings Driver or Passenger door creak during the Close function Technical background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom |
| 2063729/1 | 2021-07-02. Service bulletin. ELECTRICAL SYSTEM. Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: Refer to the Technical background section before considering the fitment of control modules from donor vehicles for test purposes Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query. The donor of parts should only be used as a temporary test VERY IMPORTANT: The ODIS replace routine MUST NOT be carried out under any circumstances |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.