Service bulletins for the 2020 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
753 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 2063410/2 | 2021-10-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: -MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis |
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| 2061566/3 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection (PDI). Unable to complete set-up of Connected Services at PDI and/or the SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete. |
| 2061757/2 | 2021-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customer statement: Night vision warning lamp is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 Night vision control module. Technical background: IMPORTANT: In the event that the issue is evident and the vehicle is post the VINs shown below, a DISS query must be raised ensuring the following is attached to the query. -Detailed description in which the issue occurred, for example -Driving on a quiet road with no traffic, conditions were wet, the road had no street lighting. -Clear photographs showing the condition of the night vision camera and night vision camera lens. -Current and up to date ODIS log. However, should the vehicle be prior to the VIN cut off, the operative MUST carry out the instructions within the Measure section of this TPI. New Flying Spur New Continental GT and New Continental GTC (all vehicles from SCBCD13S1KC071068 are to specification). Bentayga (all vehicles from SJAAL14V0KC025622 are to specification). |
| 2053177/16 | 2021-10-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the document (loaded onto the Hub) regarding the DTC description and actions (if any) which should be conducted |
| 2050542/5 | 2021-10-05. Service bulletin. EXTERIOR LIGHTING:FOG LIGHTS; EXTERIOR LIGHTING; EQUIPMENT. Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. or 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar. |
| 2062219/1 | 2021-04-08. Service bulletin. EQUIPMENT; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM. MMI Sub Menu Software Revision - Bentayga (SC 21/05) Technical background: Safeguard sub menu Warning option is incorrectly shown within the MMI screen. Remedy: Software update available for the Airbag control module Address 15, once conducted the Safeguard menu/s will not be evident within the MMI |
| 2062626/1 | 2021-04-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING. DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: - DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: Refer to the Measure section of this TPI |
| 2062365/1 | 2021-04-08. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Bentayga Hybrid DTC P103A00 evident Engine Oil Fuel Portion Too High. Customer statement: - Warning message within the DIP - The message asks the customer to warm up engine accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Technical background: The warning is caused by the level of unburnt fuel in the engine oil. This value is calculated by the Engine Control Module (ECM) and is based on the driver usage pattern The more cold starts the Internal Combustion Engine (ICE) is exposed to the higher the chance of fuel making its way into the engine oil via the cylinders When the fuel calculation reaches the pre-programmed amount this then causes the DTC to be triggered |
| 2060458/2 | 2021-04-08. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE; EQUIPMENT. Water ingress onto the front reading light. Customer statement / workshop findings: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical background: A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the operating cable and from there onto the electric drive. |
| 2060081/2 | 2021-04-07. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Bentayga - Fuel Gauge - Guided Fault Finding DTCs B103E1B and/or B10581B evident within address 0046. Customer statement: Fuel gauge does not change during a long journey or after refuelling the vehicle and does not show full after filling the fuel tank. And/or Workshop findings: The following DTCs could be evident within diagnostic address 0046 – Comfort System Central Control Module - B103E1B: Fuel level sensor 1 Resistance too high - B10581B: Fuel level sensor 2 Resistance too high |
| 2044536/9 | 2021-04-07. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Bentayga deployable sill step malfunction. Customer statement / workshop findings: Deployable sill step accessory malfunctions. Technical background: This TPI is specifically written to record key information, reach a logical diagnosis and ultimately a problem resolution when presented with a deployable sill step malfunction. Please report via DISS all findings during your investigation and rectification process. |
| 2062622/1 | 2021-04-07. Service bulletin. EQUIPMENT; STRUCTURE. Water leak/wind noise diagnosis. Customer statement / workshop findings: Water leak/wind noise evident Technical background: The instructions within the Measure section should be followed to assist in the diagnosis of water leaks or wind noise |
| 2059612/2 | 2021-03-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Bentayga Hybrid - Home Charging Unit PIN code. Customer statement / workshop findings: Bentley Home Charging Unit Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit. Technical background: The Bentley Home Charging Unit can be protected from unauthorised use by creating a four-digit PIN. If the PIN authorisation function is activated it has to be entered in the Home Charging Unit before it is used to charge the High Voltage Battery. If a Customer forgets the assigned PIN it will not be possible to unlock the Bentley Home Charging Unit. Follow the steps within the Measure section to reset the PIN. Note: - New Home Charging Units are supplied with PIN authorisation de- activated. |
| 2060117/2 | 2021-03-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Bentayga Hybrid - AC charging timer does not function. Customer statement / workshop findings: The AC charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using timed charging there is a problem waking up the on board charger. Technical background: Currently in the event of an issue that causes the vehicle not wake correctly to begin charging at the requested time, the system cannot inform the customer that there has been an issue. Measure: With a confirmed Customer complaint of -The AC charging timer does not function-. Check for a static event entry in the internal charger (address 00C6), if Diagnostic Trouble Codes (DTCs) are stored then these must be resolved. Otherwise, no further action is necessary, raise an information only DISS referencing this TPI. |
| 2062338/1 | 2021-03-04. Service bulletin. STRUCTURE; EQUIPMENT. Bentayga front door trim - Alignment pin. Customer statement / workshop findings: The alignment pin used to locate the front door trim panel is broken (Figure 1). Measure: The front alignment pin is required to aid alignment of the door trim panel to the door panel during the Manufacturing process NOTE: In Service the alignment pin is not required NOTE: Replacement parts are not needed and are not available to order Referring to Figure 1 – Remove and discard the following: - Broken alignment pin x1 ( If evident) - Fixings x3 - Alignment pin plate x1 TIP: Cover the area in which the plate was previously fixed using anti creak tape If the condition is as shown in Figure 2 - The removal of the alignment pin/plate and fixings is not required unless broken. |
| 2060223/3 | 2021-01-08. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY. During PDI - Steering wheel vibration and/or steering wheel out of alignment is evident. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection ( PDI) Vehicle is pulling to the left or right Or Steering wheel vibration Or General vehicle geometry concerns. Technical background: In the event that during the Pre Delivery Inspection procedure (PDI) the steering wheel is shaking/vibrating or out of alignment, please refer to the instructions within the Measure section. IMPORTANT: The steering geometry procedure should only be conducted by the retailer once permission has been given from Product Support via an existing or new DISS query |
| 2061369/1 | 2020-12-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Engine overheating - Warning on the DIP - V8 Kovomo. Customer statement / workshop findings: -Customer reports an engine overheat warning on the DIP -Engine overheats -Unusual cooling fan operation at high temperatures -There are no signs of coolant leaks both internally or externally Technical background: To heat the engine as quickly as possible during cold starting, delivery of coolant by the coolant pump is interrupted in the warm-up phase by the solenoid for the mechanical coolant pump. The solenoid is designed to cut off the vacuum supply to the coolant pump when the engine reaches the maximum temperature, the vacuum cut off allows the engine to start circulating coolant by retracting a sleeve which is situated around the coolant pump impeller. When the solenoid is at fault (sticking open) the vacuum supply is constant, this allows the sleeve to stay in position around the impellor which leads to the symptoms described within the Customer statement/Workshop findings section of this TPI. |
| 2061054/1 | 2020-12-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING. Bentley mode $6 misfire incorrect cylinder attribution - Bentayga W12 - 20 Model Year only. Customer statement / workshop findings: When the engine is misfiring, the misfires are detected correctly by ODIS (Or generic Scan tool) However Mode$03 & Mode$07: DTCs are correct (P03xx) Mode$06: Misfire counts are against the wrong cylinder Technical background The reported cylinder number for misfire counts must be translated to the actual cylinder as per the following example: A problem with cylinder 12 when using (ODIS service tool or a generic scan tool) equates to a misfire count against cylinder 9 (within the engine) |
| 2061040/2 | 2020-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Abnormal buzzing/vibrating/grinding noise (Front of vehicle). Customer statement / workshop findings. Customer statement: Buzzing/vibrating/grinding noise can be heard from the front of the engine, mainly from cold start at idle Workshop findings Noise emitting from the air conditioning belt idler (Figure 1 Point A) Technical background: Should the noise be evident from the air conditioning belt idler - Refer to the Measure section of this TPI The operative must confirm the noise is not from any other components for example the alternator belt tensioner before conducting the instructions within the Measure section of this TPI. |
| 2046299/8 | 2020-12-03. Service bulletin. SERVICE BRAKES; EQUIPMENT. Bentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. |
| 2046299/7 | 2020-12-03. Service bulletin. SERVICE BRAKES; EQUIPMENT. Bentayga - 1.2 - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. |
| 2061195/1 | 2020-12-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051562/6 | 2020-12-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. All Models - 12 Volt Battery condition checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2053177/13 | 2020-11-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted |
| 2061040/1 | 2020-11-07. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. Abnormal buzzing/vibrating/grinding noise (Front of vehicle). Customer statement / workshop findings: Buzzing/vibrating/grinding noise can be heard from the front of the engine, mainly from cold start at idle Workshop findings Noise emitting from the air conditioning belt idler (Figure 1 Point A) Technical background: Should the noise be evident from the air conditioning belt idler - Refer to the Measure section of this TPI |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.