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Service bulletins for the 2012 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1284 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
A851316 2033596-2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. The fresh air blower is inoperative. DTCs may be stored in the heating and air conditioning electronics control module (address word 08). Malfunctions of the fresh air blower could be caused by a faulty printed circuit board in the fresh air blower control module and the carbon brushes bind in the brush holder and, as a consequence, lose contact with the motor commutator of the fresh air blower.
A281321 2017555-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 28 number 12-19 dated May 1, 2012. The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 (Access/Start Authorization Switch -E415- Incorrect Signal) may be stored in Comfort System Central Control Module J393 (address word 46). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).
A011386 2033630-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL; ENGINE. MIL on. Rough idle. DTCs are stored in the Engine Control Module (ECM), J623 (address word 01). Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
A001348 2002047-2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
A911380 2032706-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 13-73 dated January 25, 2013. Customer complains of a "popping" noise from the radio followed by 10-15 seconds of no audio. The concern can happen in any audio source. Vehicle is equipped with MMI 3G or MMI 3G+ infotainment systems. Vehicle is not equipped with Bose or Bang & Olufsen sound systems. An ignition cycle is not required for audio to resume.The problem originates in the HD radio code, which can create a "resetting" within the radio unit. Because the tuner is always active in the background, the problem can occur regardless of the audio source or if the HD radio is on or off. It can also occur at any point that the MMI is on, but not necessarily active. For example, the customer opens a door and the MMI starts up. Even though the system is not ?on? because the ignition is not active, the tuner is running and can create the effect.
Email Mandatory2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
A871570 2041717-2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception.
Scheduled Maint2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
A511510 2009967-2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
A511509 2009967-2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
A911528 2042013-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Additionally, if the vehicle is a model year 2016 A6, A7, or TT, the customer may not be able to see speed and flow traffic information in the navigation map screen, and may consistently see that no traffic reports are available. For these vehicles, traffic is provided by INRIX online.
A911526 2042097-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.
A011548 2027306-2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 14-01 dated October 30, 2014. The MIL is on. DTCs may be stored in the ECM. Assistance to properly diagnose a fuel pressure sensor -G247- concern.
A001578 2021205-2017-11-17. Service bulletin. EQUIPMENT:OTHER:LABELS. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
Dealer Letter-Da2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contain information on the upcoming emissions service action 17F9 in regards to the crankcase pressure regulating valve.
A911524 2026611-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The
A871342 2020124-2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Supersedes Technical Service Bulletin Group 87 number 12-37 dated November 16, 2012. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Audi Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
A911387 2024683-2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
A571280 2029151-2017-11-08. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Supersedes Technical Service Bulletin Group 57 number 12-65 dated May 14, 2012. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.
A641225 2027837-2017-11-08. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Supersedes Technical Service Bulletin Group 64 number 12-19 dated March 5, 2012. The customer may report noises when operating the window or noises from inside the door when driving on rough roads. When lowering the window, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or rattle while driving on rough roads.
A661226 2031853-2017-11-08. Service bulletin. EQUIPMENT; STRUCTURE. Customer hears wind noise coming from the top of the vehicle while driving with the roof carrier bars installed. When the roof carrier bars are installed on the vehicle the acoustic environment in the cabin is predictably affected. The intent of the roof carrier bars is solely for the transport of cargo. When installed an increase in wind noise should be expected.
A871234 2024644-2017-11-08. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 87 number 12-31 dated September 5, 2012. Moisture in the driver or front passenger foot well. Due to a faulty and / or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
A941296 2027773-2017-11-08. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 94 number 12-69 dated March 15, 2012. Part or all of the daytime running lights do not work on vehicles with LED DRLs. For vehicles with halogen DRLs, please reference TSB 2017488, 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only.
A571274 2027494-2017-11-08. Service bulletin. EQUIPMENT; STRUCTURE. Supersedes Technical Service Bulletin Group 57 number 12 ? 71 dated September 17, 2012. The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
A851209 2029243-2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 85 number 12 ? 08 dated August 17, 2012. Customer may report the front of the passenger floor mat is wet after heavy rains. The flat surface of the fresh air intake may warp over time and cause a gap where it meets with the plenum wall. During heavy rains, water can back up and enter the vehicle through this gap.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.