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Service bulletin 020864009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id634527
Published by NHTSA2002-10-03
Manufacturer's number020864009
Manufacturer's date2002-04-01
NHTSA componentVISIBILITY:WINDSHIELD

NHTSA's summary

SOME CUSTOMERS MAY COMMENT THAT THEIR DOOR GLASS IS SCRATCHED. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Windshield

Vehicles listed
CADILLAC DEVILLE2000, 2001, 2002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
05-08-48-001C2018-06-04. Service bulletin. This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
0008480022000-10-10. Service bulletin. SUBJECT PERTAINING TO A WHISTLE TYPE WIND NOISE FROM UPPER WINDSHIELD REVEAL MOLDING AREA ON VEHICLES BUILT PRIOR TO VIN YU312523. *TT