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Service bulletin 010864015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id627471
Published by NHTSA2002-02-07
Manufacturer's number010864015
Manufacturer's date2001-10-01
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

INFORMATION REGARDING FRONT AND REAR SIDE ACCESS DOOR NOISE. *YH

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
CADILLAC ESCALADE2002
CHEVROLET AVALANCHE2002
CHEVROLET DENALI2000 to 2002
CHEVROLET SIERRA1999 to 2002
CHEVROLET SILVERADO1999, 2000, 2001, 2002
CHEVROLET SUBURBAN2000, 2001, 2002
CHEVROLET TAHOE2000, 2001, 2002
CHEVROLET YUKON2000 to 2002
CHEVROLET YUKON XL2000
GMC C32001
GMC DENALI2000 to 2002
GMC SIERRA1999, 2000, 2001, 2002
GMC SILVERADO1999 to 2002
GMC SUBURBAN2000
GMC SUBURBAN2001 to 2002
GMC TAHOE2000 to 2002
GMC YUKON2000, 2001, 2002
GMC YUKON XL2000, 2001, 2002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
06V0660002006-03-08. STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
04V1290002004-03-17. STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
03V0940002003-03-07. STRUCTURE
20010162001-01-29. Structure
20002692000-11-17. Structure
00V3430002000-10-25. STRUCTURE:BODY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIT3227S2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5358B2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT3227R2022-05-16. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5358A2021-06-14. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PI0281D2021-04-26. Service bulletin. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0281D2021-04-26. Service bulletin. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
23-015-202020-05-26. Service bulletin. Disinfectant Solution Recommended for COVID-19
PIT3227P2019-03-18. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5570B2018-12-17. Service bulletin. This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.
PI0657A2018-05-21. Service bulletin. This preliminary information bulletin provides a procedure for replacement of the liftgate applique for concerns regarding the applique being deformed or dimpled or paint damage at the lower edge of the applique