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Service bulletin 14015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id620492
Published by NHTSA2001-08-13
Manufacturer's number14015
Manufacturer's date2000-01-01
NHTSA componentSUSPENSION

NHTSA's summary

SOME VEHICLES MAY EXHIBIT A NOTICEABLE STEERING PULL OR DRIFT WHILE DRIVING ON A FLAT ROAD SURFACE. THIS CONDITION MAY BE CAUSED BY A HIGH SIDE-TO-SIDE DIFFERENCE IN FRONT WHEEL ALIGNMENT CASTER ANGLES. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
MERCURY VILLAGER1993
MERCURY VILLAGER2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
153512002-04-15. Service bulletin. SOME VEHICLES EQUIPPED WITH 15 INCH STEEL WHEELS AND GENERAL TIRES MAY EXHIBIT A VIBRATION ABOVE 45 MILES PER HOUR (MPH) FELT IN THE STEERING WHEEL, SEAT, OR FLOOR. *TT
967222000-06-21. Service bulletin. EXPERIENCING A CRUNCH / GRUNT NOISE FROM THE REAR SUSPENSION OF SOME VEHICLES. *TT
BC00559723011997-06-27. Service bulletin. A CHUNCH/GRUNT NOISE COMING FROM THE REAR LEAF SPRING SHACKLE BUSHING MAY BE REPAIRED BY INSTALLING AN IMPROVED SHACKLE ASSEMBLY.JD
971111997-06-27. Service bulletin. SUSPENSION-NOISE FROM REAR OF VEHICLE- NOISE-"CRUNCHING/GRUNTING" FROM REAR OF VEHICLE. *JD
BC00559702011997-06-27. Service bulletin. CHUNCH/GRUNT NOISE COMING FROM THE REAR LEAF SPRING SHACKLE BUSHING MAY BE REPAIRED BY INSTALLING AN IMPROVED SHACKLE ASSEMBLY. *JD
BC06909610231997-04-24. Service bulletin. IMPROVED REAR SHOCK ABSORBERS AVAILABLE. *TT
BC12419509061996-04-25. Service bulletin. CRUNCHING NOISE COMING FROM REAR LEAF SPRING. *TW
BC41599503011995-03-30. Service bulletin. VEHICLES MAY EXPERIENCE A LOW TONED RATTLE/CLUNK FROM THE REAR PORTION OF THE VEHICLE WHILE DRIVINE LESS THAN 25 MPH. *TW