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Service bulletin 14240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id620396
Published by NHTSA2001-08-07
Manufacturer's number14240
Manufacturer's date2000-01-01
NHTSA componentSTEERING

NHTSA's summary

SOME VEHICLES MAY EXHIBIT A CLUNK THAT CAN BE FELT OR HEARD THROUGH THE STEERING WHEEL. THE CONDITION IS EXPERIENCED BEST IN A SLIGHT TURN, AT SPEEDS NEAR 20 MPH, ON ROAD SURFACES WITH SLIGHT IRREGULARITIES. ENGINEERING IS ADDRESSING THE CONCERN AND RELEASING AN IMPROVED DESIGN FOR THE LOWER INTERMEDIATE STEERING SHAFT AND UPPER STEERING JOINT. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
FORD E SERIES1997 to 2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.