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Service bulletin 31012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id619587
Published by NHTSA2001-06-21
Manufacturer's number31012
Manufacturer's date2001-04-12
NHTSA componentEQUIPMENT

NHTSA's summary

CUSTOMER COMPLAINTS THAT SPOKEN COMMANDS FOR THE AUDIO FEATURE ARE NOT BEING CARRIED OUT BY THE COMMAND UNIT INTERMITTENTLY. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
MERCEDES BENZ 2032001
MERCEDES BENZ 2082001
MERCEDES BENZ 2102001
MERCEDES BENZ 2152001
MERCEDES BENZ 2202001

Listing a model year does not mean every vehicle of it is concerned: the document says which.