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Service bulletin 14838

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id619324
Published by NHTSA2001-05-23
Manufacturer's number14838
Manufacturer's date2001-04-01
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

SOME VEHICLES WITH CD4E TRANSMISSIONS BUILT 7/1/2000 THRU 12/20/200 MAY EXHIBIT INTERMITTENT LOSS OF BOTH FIRST AND SECOND GEAR, (REPORTED AS A LOSS OF POWER) TCIL LAMP FLASH, MALFUNCTION INDICATOR LAMP MAY ILLUMINATE, WITH DIAGNOSTIC TROUBLE CODE P0758 (SHIFT SOLENOID) OR P0740 (TCC SOLENOID). *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P0740, P0758

Vehicles listed
FORD CONTOUR2000
FORD CONTOUR2001
FORD ESCAPE2001
MERCURY COUGAR2000, 2001
MERCURY MYSTIQUE2000
MERCURY MYSTIQUE2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V6060002015-09-29. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
04V1650002004-04-06. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0421072005-04-28. Service bulletin. GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
042322005-04-18. Service bulletin. WHEEL SPEED SENSOR REMOVAL TIP. *EH
042172005-04-15. Service bulletin. GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
041412004-09-23. Service bulletin. TRANSMISSION CONTROL INDICATOR LAMP (TCIL) ON WITH DIAGNOSTIC TROUBLE CODE P1783 AND/OR P0733 COLD CLIMATE SHIFT/ENGAGEMENT CONCERNS WITH A CD4E TRANSAXLE. *TT
031482003-10-29. Service bulletin. NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
011812001-11-30. Service bulletin. BRAKE SHIFT INTERLOCK.*JB
148932001-07-19. Service bulletin. SOME VEHICLES MAY EXHIBIT DRIVELINE BINDING, WHEEL HOP ON TIGHT TURNS, OR A CLUNK TYPE NOISE FROM THE DRIVELINE DURING TORQUE REVERSAL. THIS IS CAUSED BY OPERATING IN THE 4X4 ON MODE ON DRAY OR MERELY WET PAVEMENT. THE 4X4 ON MODE IS NOT RECOMMENDED FOR OPERATION ON DRY PAVEMENT. THE 4X4 ON MODE IS INTENDED FOR USE ONLY ON CONSISTENTLY SLIPPERY OR LOOSE SURFACES. REFER TO THE OWNERS GUIDE FOR PROPER OPERATING MODES OF THE 4X4 SYSTEM. *TT
003E132001-05-16. Service bulletin. SOME VEHICLES WERE BUILT WITH A POWERTRAIN CONTROL MODULE THAT CONTAINS ON BOARD DIAGNOSTIC II (OBDII) SYSTEM STRATEGY THAT DOES NOT MEET CERTAIN MISFIRE MONITORING REQUIREMENTS. *TT
006112000-06-13. Service bulletin. SOME BI-FUEL VEHICLES MAY REQUIRE POWERTRAIN CONTROL MODULE (PCM) REPLACEMENT DURING SERVICE AND MAY NOT RUN ON CNG OR LPG., RECALIBRATION OF THE PCM/REPLACEMENT. *MJS
00152000-06-06. Service bulletin. INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS