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Service bulletin 010235002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id619199
Published by NHTSA2001-05-18
Manufacturer's number010235002
Manufacturer's date2001-03-01
NHTSA componentSTEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

NHTSA's summary

SOME CUSTOMER MAY COMMENT THAT THE IGNITION KEY MAY BE DIFFICULT TO REMOVE FROM THE IGNITION LOCK CYLINDER AT TIMES. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
CADILLAC CATERA1997, 1998, 1999, 2000, 2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC3278G2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
0102350052001-06-25. Service bulletin. EXPERIENCING A SQUEAK TYPE NOISE FROM THE STEERING COLUMN WHILE TURNING THE STEERING WHEEL. *TT