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Service bulletin 12304

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id615549
Published by NHTSA2001-01-18
Manufacturer's number12304
Manufacturer's date1998-12-01
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM

NHTSA's summary

SOME 2.0L EQUIPPED VEHICLES BUILT BEFORE APRIL 1, 1998 MAY EXHIBIT A BROKEN OR LEAKING WATER PUMP. AN IMPROVED WATER PUMP IS NOW AVAILABLE. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Cooling system

Vehicles listed
FORD CONTOUR1998
MERCURY MYSTIQUE1998

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
121652000-06-19. Service bulletin. SOME VEHICLES WITH 2.9L ENGINES MAY EXHIBIT A BROKEN OR LEAKING WATER PUMP. *MJS
9851962000-06-16. Service bulletin. SOME VEHICLES MAY EXHIBIT A BROKEN OR LEAKING WATER PUMP. *MJS
99B232000-02-09. Service bulletin. ON SOME VEHICLES, THE WATER PUMP BEARING MAY DETERIORATE AND BECOME LOOSE. THIS IS A OWNER NOTIFICATION PROGRAM FOR WATER PUMP REPLACEMENT. *TT
98B301999-04-19. Service bulletin. SOME CUSTOMERS MAY COMPLAIN OF COOLING FAN OPERATING CONTINUOUSLY. *TT
982131999-03-01. Service bulletin. CONCERNS WITH TEMPERATURE READS HIGH WITHIN NORMAL RANGE WHEN ENGINE IS AT NORMAL OPERATING TEMPERATURE. *YC
9825101999-03-01. Service bulletin. INFORMATION REGARDING REVISED WATER PUMP REPLACEMENT PROCEDURE. *YC
98861998-07-10. Service bulletin. AN ENGINE COOLANT LOSS MAY OCCUR FROM THE ENGINE BLOCK HEATER AREA. *YC