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Service bulletin 13957

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id612939
Published by NHTSA2000-06-14
Manufacturer's number13957
Manufacturer's date2000-03-01
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

SOME VEHICLES MAY EXHIBIT A DRONE (AUDIBLE NOISE) AND A TACTILE VIBRATION IN THE STEERING WHEEL (HIGHER FREQUENCY BUZZ) AT 1350 - 1400 RPM (40-45 MPH) UNDER A LIGHT LOAD WITH THE TORQUE CONVERTER LOCKED IN 3RD OR O/D. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
FORD WINDSTAR1999, 2000

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
0421072005-04-28. Service bulletin. GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
031482003-10-29. Service bulletin. NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
031232003-09-10. Service bulletin. TORQUE CONVERTER CLUTCH NOT ENGAGING WHEN COMMANDED AND/OR DIAGNOSTIC TROUBLE CODES P0741 OR P1744 STORED IN MEMORY. MODELS FROM 1996 TO 2003. *TT
152882002-04-15. Service bulletin. SOME VEHICLES MAY EXHIBIT TRANSMISSION FLUID LEAKING AT THE QUICK CONNECT FOR THE TRANSMISSION COOLER LINES. *TT
00T072001-12-10. Service bulletin. INFORMATION REGARDING POWERTRAIN CONTROL MODULE REPROGRAMING. *YH
011812001-11-30. Service bulletin. BRAKE SHIFT INTERLOCK.*JB
149182001-07-19. Service bulletin. THIS BULLETIN STATES THAT ON SOME VEHICLES (INCLUDING 2002 BLACKWOOD) A BATTERY DISCONNECT OR PARAMETER RESET IS REQUIRED DURING POWERTRAIN CONTROL MODULE (PCM) OR INSTRUMENT CLUSTER (VIC / HEC / ICM) REPLACEMENT. *TT
147732001-05-31. Service bulletin. INFORMATION ON INDEXING ORANGE DOT ON TORQUE CONVERTER TO FLEXPLATE. *TT
991522001-01-05. Service bulletin. INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT
127042000-11-09. Service bulletin. SUBJECT REGARDING ALL VEHICLES REQUIRES A PARAMETER RESET TO BE PERFORMED ON THE PASSIVE ANTI-THEFT SYSTEM MODULE (PATS / VIC / HEC) WHEN THE POWERTRAIN CONTROL MODULE (PCM) IS REPLACED. *TT