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Service bulletin 13802

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id612819
Published by NHTSA2000-06-12
Manufacturer's number13802
Manufacturer's date2000-01-01
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

SOME VEHICLES MAY EXHIBIT AN INTERMITTENT LOSS OF INSTRUMENT CONTROL PANEL (ICP) ILLUMINATION. *MJS

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Vehicles listed
FORD TAURUS1996, 1997, 1998, 1999
FORD TAURUS SHO1996, 1997, 1998, 1999 (the catalog's model; the bulletin names a series or trim of it)
MERCURY SABLE1996, 1997, 1998, 1999

Listing a model year does not mean every vehicle of it is concerned: the document says which.