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Service bulletin 13857

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id612455
Published by NHTSA2000-06-08
Manufacturer's number13857
Manufacturer's date2000-02-01
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

SOME VEHICLES EQUIPPED WITH 5.0L ENGINES AND ALL WHEEL DRIVE (AWD) TRANSFER CASE MAY EXHIBIT A CONDITION OF 4X4 INDICATORS FLASHING AND MULTIPLE GEM DIAGNOSTIC TROUBLE CODES. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Vehicles listed
FORD EXPLORER1997, 1998, 1999, 2000
MERCURY MOUNTAINEER1997, 1998, 1999, 2000

Listing a model year does not mean every vehicle of it is concerned: the document says which.