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Service bulletin 13838

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id612429
Published by NHTSA2000-06-08
Manufacturer's number13838
Manufacturer's date2000-02-01
NHTSA componentVISIBILITY:WINDSHIELD

NHTSA's summary

CONCERNS WITH VEHICLES EXHIBITING A WINDSHIELD CREAK / SQUEAK. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Windshield

Vehicles listed
FORD EXPEDITION1997, 1998, 1999, 2000
FORD F-1501997, 1998, 1999, 2000
FORD F-2501997, 1998, 1999, 2000
LINCOLN NAVIGATOR1998, 1999, 2000

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
130542000-11-15. Service bulletin. EXPERIENCING WINDNOISE AT THE TOP OF THE DOOR GLASS SEAL / WEATHERSTRIP MOLDING AREA. *TT
98110011999-10-14. Service bulletin. CONCERNS WITH WATERLEAK CONDITIONS AT THE BACK GLASS ON SOME VEHICLES. *TT
970501106181997-10-30. Service bulletin. STRESS CRACKS ON WINDSHIELDS. *TW
BC31719702171997-07-17. Service bulletin. UNEXPLAINED GLASS BREAKAGE OF THE LEFT FRONT DOOR. *TW
BC10128970201997-06-27. Service bulletin. WIND NOISE AT THE INNER BELT, RAISE DOOR GLASS TO FULL UP POSITION. *JD
BC01209702011997-06-27. Service bulletin. DIAGNOSIS WINDNOISE AT THE INNER BELT, RAISE DOOR GLASS TO FULL UP POSITION. *JD
962211997-06-17. Service bulletin. WINDSHIELD AND INTERIOR GLASS - FOG/FILM. *TW