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Service bulletin 020997A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id6088761
Published by NHTSA2000-01-06
Manufacturer's number020997A
Manufacturer's date1997-10-24
Replaces02-09-97
NHTSA componentSUSPENSION:REAR

NHTSA's summary

CONCERNS WITH THUMPING NOISE AT REAR OF VEHICLE DURING COLD OPERATION. *NLM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
CHRYSLER TOWN AND COUNTRY1996, 1997, 1998
DODGE CARAVAN1996 to 1998
PLYMOUTH VOYAGER1996, 1997, 1998

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19972021997-11-19. Suspension
19970971997-05-07. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
02004012001-09-04. Service bulletin. EXPERIENCING A SQUAWK / CREAK / GROAN SOUND FROM FRONT SUSPENSION WHILE DRIVING OVER ROUGH / BUMPY ROADS. *TT
23097 A2000-02-01. Service bulletin. TEST
0210981999-11-15. Service bulletin. A SQUEAKING / CHIRPING NOISE IS HEARD ( INSIDE OR OUTSIDE THE VEHICLE ) FROM THE STRUT TOWER AREA( S ). *YC
0209981999-11-12. Service bulletin. RATTLE NOISE FROM REAR OF THE VEHICLE WHEN DRIVING OVER ROAD BUMPS. *AK
2202981998-06-05. Service bulletin. *DURING LOW SPEED VEHICLE EXPERIENCES SIDE TO SIDE OSCILLATION/WOBBLE WHILE DRIVING BETWEEN 10-45MPH. *AK
2609951996-04-25. Service bulletin. THIS TSB CONTAINS REVISED SERVICE AND/OR DIAGNOSTIC MANUAL PAGES. PUBLICATION # 81-370-6106.