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Service bulletin 9831

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id600585
Published by NHTSA1998-05-27
Manufacturer's number9831
Manufacturer's date1998-02-16
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

REPAIRS TO VINYL COVERED SURFACES. *YC

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
FORD AEROSTAR1997
FORD CONTOUR1997, 1998
FORD CROWN VICTORIA1997, 1998
FORD ECONOLINE1997 to 1998
FORD ESCORT1997, 1998
FORD EXPEDITION1997
FORD EXPLORER1997, 1998
FORD F SUPER DUTY1999
FORD F-1501997, 1998
FORD F-2501997, 1998
FORD MUSTANG1997, 1998
FORD PROBE1997
FORD RANGER1997, 1998
FORD TAURUS1997, 1998
FORD THUNDERBIRD1997
FORD WINDSTAR1997, 1998
LINCOLN CONTINENTAL1997, 1998
LINCOLN MARK VIII1997, 1998 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN NAVIGATOR1998
LINCOLN TOWN CAR1997, 1998
MERCURY COUGAR1997
MERCURY GRAND MARQUIS1997, 1998
MERCURY MOUNTAINEER1997, 1998
MERCURY MYSTIQUE1997, 1998
MERCURY SABLE1997, 1998
MERCURY TRACER1997, 1998
MERCURY VILLAGER1997, 1998

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20154372015-09-29. Structure
20010452001-03-01. Structure
20000792000-03-20. Structure
19991331999-06-30. Structure
19971801997-10-17. Structure
97V1370001997-08-19. STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
19970691997-04-01. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
16-00652020-12-07. Service bulletin. For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.
05312005-12-15. Service bulletin. CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKAGE LIMO PACKAGE UPGRADE KIT OFFERING. *TT SUPPLEMENT #1. *TT UPDATED SUPPLEMENT #2. *TT
022322004-07-27. Service bulletin. FRAME MOUNTED FRONT BUMPER BRACKETS SERVICE KIT. *TT
159392002-12-06. Service bulletin. CONCERNS WITH SPEED BODY BOOM. *TT
011822001-11-30. Service bulletin. SOME VEHICLES MAY EXPERIENCE A COSMETIC CRACK IN THE OUTER DOOR PANEL AT THE LOWER REAR CORNER OF WINDOW OPENING.*JB
151222001-11-08. Service bulletin. SOME VEHICLES MAY EXHIBIT A VIBRATION AT IDLE AND/OR ENGINE DROANING NOISE ON ACCELERATION FROM A STOP. *SLC
99B092001-05-17. Service bulletin. OWNER NOTIFICATION PROGRAM 99B09 SUPPLEMENT #2 FOR CERTAIN COMMERCIAL VEHICLE FRAME SERVICE. *TT
002122001-04-16. Service bulletin. SOME VEHICLES MAY EXHIBIT A HOOD THAT IS HARD TO CLOSE. *JB
011112001-04-03. Service bulletin. SOME VEHICLES MAY EXHIBIT A WATER LEAK AROUND THE REAR (SLIDING) WINDOW. *TT
122892001-01-18. Service bulletin. SOME VEHICLES MAY EXHIBIT A WATER LEAK CONCERN FROM THE MOONROOF. *TT